"There's no place like home, there's no place like home, there's no place like..." Southwest on Halloween! Yup, Gary Kelly surprised us all when he showed up at our Headquarters in Dallas dressed as Dorothy from "The Wizard of Oz."

In case you haven’t seen the other blog posts, Halloween isn’t just a big deal here at Southwest Airlines—it’s ginormous!  At our Headquarters here in Dallas, various departments plan decorations and practice skits for months...and the competition is always fierce. 

"It's the fall of 2009 and bag fees are reaching new heights all across the nation. Business travelers in Philadelphia report feeling haunted by a mysterious figure wearing a dark cloak and wielding a dangerous device resembling a calculator.

"It's the fall of 2009 and bag fees are reaching new heights all across the nation. Business travelers in Philadelphia report feeling haunted by a mysterious figure wearing a dark cloak and wielding a dangerous device resembling a calculator.

Before we get too far away from Halloween, we wanted to share this guest post submitted by our Dallas-area Customer, Kristen Garrison.