Southwest now has four aircraft up and running with Wi-Fi service—and so far, the testing is going really well. Southwest has operated the service on more than 500 flights and more than 9,000 Customers have logged on. Folks are utilizing Wi-Fi for anything from e-mail to surfing the net to Facebook and the feedback so far has been great. Comments we are hearing from Customers are that the service is fast and they’re pleased with the quality of streaming media.
Our service provider, Row 44, is entering the final stages of securing permanent FCC licensing which is obviously important for Southwest Airlines! We’re excited about the possibility of offering Wi-Fi for our Customers and will continue to survey those using the service through the spring. Let us know if you’ve used the service, and tell us what you think! (For you airline geeks out there who want to see if you might be flying these planes, here are the tail numbers of the Wi-Fi equipped planes: N901WN, N902WN, N906WN, and N907WN.)