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Medical Transportation Grant Program Uses Airplane Seats for Good
By: Debbie Wafford 
Mar 07 2013
Addison is a fighter. Since she was born, Addison has fought Larsen's Syndrome, a disease that causes many dislocations to her body. The Medical Transportation Grant Program has allowed Addison to travel to Children’s Hospital in Boston to receive care from one of the top hospitals in the nation. Since 2009, Addison has learned how to stand on her own, take her first steps, jump her... read more
The Best Job—Helping Grant Miracles
By: Debbie Wafford
Sep 27 2012
I have the best job in the world. For the past five years, I have had the privilege to manage Southwest’s Medical Transportation Grant Program since its inception where I work with hospitals and medical organizations to help grant miracles every day. Through Southwest’s unique program, we offer free, roundtrip tickets on Southwest to patients needing to travel to receive medical... read more
Loyalty Month: Celebrate Our Nurses
By: Debbie Wafford
May 18 2012
As you may know, we are celebrating Loyalty Month at Southwest. During the month of May, we are showing our appreciation – and loyalty – to those who give back to us, whether it is a Rapid Rewards Member, Military Heroes, Teachers, or Nurses! This month we are making an extra special effort to thank these folks and let them know how much we appreciate them.This month celebrated... read more
Latest LUV Mail
From: David Zanolla
Orlando,Florida
LUVing the Little Moments
Dec 28 2012
I understand customer service. I teach a college-level course about one of the most successful customer service...
