Blog Team

wbartels
Author Since 2010

Whitney Bartels

I graduated from SMU with a degree in Corporate Communications and Public Affairs, and minors in Spanish and Business, and have been a displaced Midwesterner ever since. Upon graduation, I was offered an internship at Southwest with Charitable Giving and Community Relations. I LUVed the experience and the Company too much to leave, and took a full-time position in 2010. Less than a year later, I began a new adventure as @southwestwhit- working with Customers in the online space and promoting our brand. Today, I'm a proud member of our Outreach Communications Team, focusing on all the positive ways Southwest is making a difference in our communities!

Fun Facts

Languages

English and un poquito de Espanol

Hobbies

Running, Triathlons, Reading, Traveling

Family

Two great parents, and I’m in the middle between an older sister, Hayley, and little brother, Nick (who isn’t so little at 6’3).

Pets

No.. but am looking to adopt (can I put that here?)

High School

Blue Valley North High School, Overland Park, KS

College

Southern Methodist University

Favorite Sports Teams

Mizzou Tigers, KC Chiefs, SMU Mustangs, Texas Rangers

Favorite Travel Destinations

West Coast SWA Cities, and anywhere and everywhere in Spain!

Your Favorite Southwest Story

I'll never forget traveling to the Boeing Factory outside Seattle, and flying home a brand-new, beautiful -800 with my co-hearts!

Recent Activity:

Recent Activity Posts

Military Heroes Month: A Reverence that Will Not Be Forgotten

Nov 15 2012
“We want America to remember us forever,” said Bill Toledo, an original Navajo Code Talker. Mr. Toledo expressed concern that our country might one day forget the sacrifices of those who fought in World War II. After meeting eight of the original Navajo Code Talkers last week, I am certain their stories of service and honor will be remembered forever.  The Navajo Code Talkers were an elite... read more

Baked With LUV: The Cakes Are In!

Jun 21 2012
The cakes are in, and we couldn’t have asked for a better 41st birthday celebration!  From vintage Flight Attendants to “Bags Fly Free,” entrants in the Pinterest “Baked with LUV” Contest showed their Southwest Spirit by decorating unique 41stbirthday cakes for the LUV airline.  To enter, bakers were asked to create an original cake that... read more

CONTEST ALERT: If I Knew You Were Comin' I'd Have Pinned a Cake

Jun 11 2012
Southwest Airlines is turning 41, and we’re looking for the perfect birthday cake to help us celebrate! Show us some LUV from your kitchen and create your favorite, original cake recipe. No Betty Crocker accepted here! The recipe must be an original creation. From June 11 to June 18, entrants must create a board titled "Baked With LUV" on their personal Pinterest profile page, including the... read more

Live in the Vineyard: A Perfect Pairing

Apr 25 2012
As soon as I stepped into Uptown Theatre in downtown Napa on Friday night, April 13, I knew I wasn’t at an ordinary concert. The theatre was filled with experts in the music, food, and wine industries, making the perfect audience for the event.  The venue was small and intimate, complimenting the acoustic sounds of some of the most popular artists today. The event was Live in the Vineyard,... read more

Winning Spirit: Helping Tacey

Jan 12 2012
Each month, hundreds and hundreds of letters come through the Customer Relations Department. But it’s not every day that one of these letters offers the opportunity to change a life. Customer Relations and Rapid Rewards Writing Representative, Laura Anstine, had only been working for Southwest Airlines a few months when she received one such letter. The letter came from the Raulerson family,... read more

LUV at 30,000 Feet

Aug 17 2011
For six years, Paul Lovine and his girlfriend, Kat, have been flying between Burbank and Oakland to see each other as much as possible despite the distance. In the process, the couple has accumulated literally thousands of miles traveling the popular route, proving their loyalty to Southwest, and their love for one another. So, when Paul, who prefers to go by his middle name, was searching for... read more

Stories from the System: A Family Far From Home

Jun 02 2011
We hear it all the time: it’s the People who make Southwest Airlines unique.  Through Customer Service, Charitable Giving, and the everyday tasks of running an airline, the People of Southwest have an infinite number of opportunities to positively impact another person.  But, perhaps one of our most distinguished qualities is not only our passion for serving our Customers, but our... read more

Hopping to Help Out

Apr 25 2011
Headquarters was hopping with excitement this past week as Southwest Airlines Employees jumped at the chance to participate in an annual tradition that has been around nearly 15 years.  Each Spring, various Departments from Headquarters rally Employees to donate Easter baskets to give to local charities including Children’s Medical Center, Ronald McDonald House, and Casa Shelter.... read more

Going the Extra Mile

Mar 21 2011
Positively Outrageous Service—it’s who we are, what we do, and what makes us stand apart from our competitors.  So much so, that the idea of offering Customers “outrageous” service isn’t an obligation or a task.  Rather, this service is a natural reaction, from the heart, and in perfect compliance with The Golden Rule: to treat others as we would like to be treated. As a Customer... read more

Shaving for Success: The Saga of Ruppel's 'Stache

Jan 26 2011
Customer Relations and Rapid Rewards Vice President, Jim Ruppel, said goodbye to his beloved mustache of 38 years recently at our CR/RR Department luncheon. The mustache, which is nearly as old as Southwest Airlines itself, has been around since Jim’s first semester of college- even his wife had never seen that precious skin underneath his nose. But Jim couldn’t hold on to the glory days of the... read more

Recent Activity Luvs

Celebrating the Southwest Rink at Skyline Park: Just 4 Days Left to Lace Up Your Skates

Jan 27 2011
This winter, Southwest Airlines teamed up with the Downtown Denver Partnership (DDP) to restore one of Denver’s favorite traditions by bringing back an outdoor ice rink to Downtown Denver.  Tami Door serves as President and CEO of the DDP, and she shares with us her unique insight into the success of the Southwest Rink at Skyline Park in her blog post below.   Linda Rutherford,... read more