How often have you heard that phrase? I’m sure every generation has said it at one point, but then the kids prove us wrong—like in the program, Do the Write Thing Challenge. Southwest Airlines is a national sponsor of this program and provides passes for the ambassadors and their families. This initiative brings together community, business, and governmental leaders to help... read more
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Kids These Days
By: Susie Angiolilli 
Oct 26 2011
How often have you heard that phrase? I’m sure every generation has said it at one point, but then the kids prove us wrong—like in the program, Do the Write Thing Challenge. Southwest Airlines is a national sponsor of this program and provides passes for the ambassadors and their families. This initiative brings together community, business, and governmental leaders to help... read more
Flight Attendant for a Day
By: Susie Angiolilli
May 17 2011
I first met
Customer Mary at the baggage carousel as she anxiously waited for her daughter,
Susan, to pick her up. It took a little time, so I waited with her and
discovered that Mary had come to West Palm Beach to celebrate her upcoming 90th
birthday! She definitely doesn’t look her age! Mary also shared the
fact that the Flight Attendants had been great on the flight. ... read more
Just Say Thank You
By: Susie Angiolilli
Dec 20 2010
How many times have you seen a Veteran--whether it’s at work or just out and about? The one thing that just "makes their day" is to say “thank you for your service.”
My husband, Pat, and I recently had the experience of being Guardians for Veterans on a Southeast Florida Honor Flight to Washington, D.C. We both felt it could be our way of saying... read more
