Guest Blogger

kshoenfelt

Kelly Shoenfelt

Manager Online Customer Experience
Dallas, TX  |  Member Since 2011

I'm a native Texan, originally from Houston, TX, who only escaped the state in order to start my first official job with Southwest Airlines in Raleigh-Durham, NC in 2002. After interning for two years with SWA Marketing in Austin during my college years, I was blessed to be hired on in our local Field Marketing office in Cary, NC for the first 9 months of my career, but I came back to the "promised land" as fast as I could! I've been navigating my way around the Interactive Marketing and/or Online Marketing team for the past 8 years and have worked in Business Development, Online Content, and most recently, the Digital Customer Experience. I have a wonderful husband, a precious 2 year old son, and enjoy the challenging ups and downs of being a working mommy. I bleed Canyon Blue, Red, and Gold (it blends nicely with my Burnt Orange), and I'm honored to be a guest blogger (and avid reader!) of the absolute best corporate blog you will find on the planet.

Fun Facts

Languages

I speak airline acronyms, Texan, and can get by with my Espanol

Hobbies

Travel, family, friends, working out, karaoke, Texas Longhorn football

Family

Hubby and 2yr old son

High School

Stratford HS - Houston, TX

College

The University of Texas @ Austin

Favorite Sports Teams

Texas Longhorns

Favorite Travel Destinations

Lake Tahoe, Hawaii, Colorado, Germany, St Thomas, Chicago, Washington DC, Austin

Recent Activity:

Recent Activity Posts

Southwest.com Takes Top Honors

By: Kelly Shoenfelt kshoenfelt

Apr 08 2011
Have you ever built a custom home?  I certainly haven’t.  It seems so foreign to me to have to pick out what color grout will best match my tile and which side of my door the door handle should go on.  Where do I want my light fixtures or electrical outlets?  I’m not sure—I just want to know they are there and are usable.  In my experience, I prefer to buy and move into a... read more