Hello, I am an admin on the new Nuts About Southwest site! I love being here.
February 16, 2011 – The Love Field Modernization Program (LFMP), which is the improvement program at Dallas Love Field Airport, is moving into its next phase of major construction: roadway development on Cedar Springs Road and a scheduled closure of the West Pedestrian Bridge. These are two exciting milestones as we move toward an improved Love Field. Airport lane closures... read more
Southwest Airlines will be the first US carrier to test satellite-delivered broadband Internet access on multiple aircraft. With this innovation, Southwest Customers with a wi-fi enabled device will have full access to the Internet including e-mail, music, shopping, and virtual private networks (VPN) via a high-speed connection. Southwest Airlines is partnering with Southern... read more
Southwest Airlines today announced that it is refining its schedule beginning May 10, 2008. Through the elimination of 57 existing roundtrip flights from its May flight schedule, Southwest today will add 40 roundtrip flights in key growth markets such as Denver. Many of the changes will be seasonal to accommodate peak summer demand. For a complete listing of the flight changes... read more
Southwest's Cofounders got together in 1967 to discuss their idea for a new airline that would bring the Freedom to Fly to America, and when Rollin King finished sketching out the idea on a cocktail napkin, Herb Kelleher told him, "Rollin, you're crazy. Let's do it!" Much the same thing happened when we presented the idea for this blog to Southwest's Leaders. They... read more
That's right! Here's your chance to do something in Vegas that will stay in Vegas. Southwest Airlines is proud to be the Official Airline of the BlogWorld Expo, which is being held at the Las Vegas Convention Center on November 8 and 9. This is a huge event promoting blogging and new media, and we hope everyone will stop by our booth at the event and meet some of... read more
Click here to listen to our CEO Gary Kelly talk about various issues and opportunities facing Southwest Airlines.
The Southwest Blog Crew hopes that everyone had a great Holiday Season, and we thought we would start out the New Year with some Holiday photos from James Malone--see below!
With Christmas and New Year's Day just around the corner, we know that our readers are probably busy with other "stuff" instead of reading the blog. (We hope that some of that "stuff" is visiting friends and family on one of our LUV Jets.) So, we will be going on a bit of a break in posting new material until "next year," but we will still be publishing your comments in the... read more
Southwest Pilot Terry Taylor talks about the airplane he landed in Grand Rapids, Mich.
Southwest President Colleen Barrett and Chairman Herb Kelleher talks about our first plane to depart Dallas after the 9/11 attacks.
Southwest attorney Dick Ketler tells a story of the flight attendant on the first SWA flight he got on after 9/11.
Southwest Director Nan Barry and two Southwest Reservations Sales Agents tell a story of taking care of our airline friends in the aftermath of 9/11
Blogger and Southwest Airlines Schedule Planning Employee Bill Owen talks about how SWA Employees put their lives on hold to help secure the Company.
This was the first Southwest Airlines commercial following the Sept. 11 attacks.
The staff of Nuts About Southwest join with the almost 32,000 Southwest Employees in sending our thoughts and prayers to everyone touched by the Comair tragedy in Kentucky.
Our fellow blogger, Gordon Guillory, made the front page of the Wednesday August 16, edition of The Wall Street Journal. The article "Bees on a Plane Are A Real-Life Problem Vexing Some Pilots" recounts the story that he told first here at Nuts About Southwest. Unfortunately, it requires an online subscription to view the electronic version, but if you are a subscriber or... read more
We realize that some of you may be looking for a place to post your comments about assigned seating versus open seating. Please place these comments in the post on the subject from our CEO, Gary Kelly. To access Gary's post, click here. Please try to keep on topic with the other posts. Thanks from the Southwest bloggers.
Ok...we want to hear from you. More specifically, we want to hear your favorite "Southwest-isms" on a recent (or even not-so-recent) flight you've been on. For example... On a recent flight to Baltimore, the pilot came over the loudspeaker and said, "Ladies and Gentleman, I have some good news and I have some bad news. The bad news is ...it's raining and 40 degrees in... read more
Manager of Station Administration, Los Angeles After graduating from the University of Southern California, Hawaii native Melissa Chun landed her first job as a Customer Service Agent for Southwest Airlines. Nineteen years later, she still shares her Fun-LUVing Attitude with Customers and Coworkers at Los Angeles International Airport—or as it’s better known, LAX. ... read more
This episode of Red Belly Radio was recorded shortly after 2010 fourth quarter earnings were released. I got to sit down with our Chairman, President, and CEO, Gary Kelly and talk about our profit for the quarter and for the year. We also talk about fuel hedging and about some of the changes coming in 2011 and 2012. Give it a listen. This Red Belly Radio includes references to... read more
Tasty honey roasted peanuts are back and ready for takeoff! We like to shake it up at Southwest and switch between lightly salted and honey roasted peanuts. The new year is all about tradition and the Spirit of Southwest as we celebrate our 40th anniversary, so what better way to celebrate than with the famous honey roasted nuts we all LUV?Honey roasted peanuts are the... read more
Customer Relations and Rapid Rewards Vice President, Jim Ruppel, said goodbye to his beloved mustache of 38 years recently at our CR/RR Department luncheon. The mustache, which is nearly as old as Southwest Airlines itself, has been around since Jim’s first semester of college- even his wife had never seen that precious skin underneath his nose. But Jim couldn’t hold on to... read more
Southwest Airlines is proud to be a part of one of the most heart-warming, positive shows on television, ABC’s Extreme Makeover: Home Edition. In our seven years as a partner, we’ve done everything from shipping the Designers’ hard-to-find items through our Cargo department, helping design an authentic “airplane room” for a boy who loved aviation, sending a bunch of... read more
We hope you LUV the new look and feel of the Nuts About Southwest blog. Click around, comment, and let us know what you think.
We spent Friday reminiscing about our award-winning blog history of five years. From its infancy, Nuts About Southwest has always been a learning process and still remains one. At its core, Nuts is about letting Customers not only see behind the curtain, but tear the curtain down altogether. So it is with great pleasure I formally present our latest edition of Nuts About... read more
WOO-HOO! Now we all know which two teams are playing in The Big Game XLV—it’s Green Bay vs. Pittsburgh! And y’all are coming to *MY* home—the Dallas/Ft. Worth Metroplex—for the Big Game. Southwest is making it easier for you folks to come cheer your teams on to victory in “JerryWorld”—the new, amazing, billion-dollar stadium that is the host to this year’s... read more
Wanna buy a Monster? No, not the big scary kind that live under beds and in closets. I'm referring to the latest product making its debut on Southwest planes this Sunday, May 4 - the Monster Lo-Carb energy drink. For just $3 or one drink coupon, you can get your caffeine fix and be ready to hit the ground running when you get to your destination. Why Monster? Research... read more
I get asked by Customers, friends, family members, and associates what I think makes the service we (SWA Employees) provide unique. When I say we are typically more proactive in our efforts to serve, I'm usually encouraged to explain how that is the case. Inevitably, the conversation will circle back to the way any Employees views his/her duties and responsibilities. In... read more
Today's release of our schedules and fares into our newest airport, Washington Dulles ("IAD"), reminded me that our initial announcement that we would be entering the IAD market raised a lot of questions from Employees and from other Southwest stakeholders. Along with several of my fellow Employees, I visited IAD the evening of and morning after that April 4th announcement... read more
We recently held the 33rd Southwest Airlines Chili Cookoff (and my 20th consecutive cookoff to attend). This annual event is one that I (along with my roll of Tums antacid) look forward to all year long. The setting is Shadow Creek Ranch located near Ferris, Texas, which is set up to look like a Dude Ranch. Chili Cookers begin arriving as early as 7:00 a.m. to set up their... read more
Airplanes are like cars, each one has a specific and unique license plate number, but on aircraft the number is painted on the aircraft, usually near the tail. (Hence, the term "tail number.") Each country has a registration prefix set aside for their exclusive use. Aircraft registered in the United Kingdom carry the "G-" prefix, France has the... read more
This is one of the most frequently asked questions a Flight Attendant hears (next to "May I use the restroom even though the fasten seat belt sign is on?"). I thought you might be interested in knowing how we happen to be on your particular flight. On the same day each month, a schedule of trips for the following month is posted on our crew website. We bid on the trips we... read more
If you are like me (and hopefully, for your sake, you aren't!), your mother was always telling you "Eat your liver; it will give you the iron you need." Gee Mom, I thought, why can't I just eat a pail of rusty nails because they would taste better. Well, an airplane's color scheme is called a livery. For our first 30 years, we kept the same basic livery (thank... read more
Is this thing on? Where do I start this? Do I tell you about me? I love college football, Joey Ramone, dumb jokes and Ã¢â‚¬¦Ã¢â‚¬¦ Write something huh? Writing makes me sweat. I'm confined. I can't breathe. Give me a room full of people and I can talk all day. All day. About anything. Writing means I have to follow some sort of order and structure. I hate that.... read more
One weekend evening we had some guests join us in the Dallas Maintenance Hangar. Somehow, a swarm of bees found their way inside the vertical stabilizer (tail) of one of the airplanes that was in for a scheduled maintenance visit. While they were flying around the tail, no Maintenance work could be done so SWA called in the professionals. Mr. Bee Keeper soon arrived with a hat... read more
The other day my son came home with a project that he had worked on in preschool. It was a report on me, his dad. He got my first name and favorite color right, but guessed a bit low at my age. I suppose 14 seems pretty old to a five year old boy. The part that I found most amusing, though, is that when asked to complete the sentence "When my dad goes to work... read more
Is there a more appropriate place to blog than at 35,000 feet? Something about having my head in the clouds has inspired me. I'm on my third connection and third different plane from Dallas Love Field to Pittsburgh (damn Wright Amendment!). As I changed from plane to plane I couldn't help but think about a recent USA Today article that defined Southwest Airlines as " the giant... read more
Those of us who are older than dirt (like me) and are fans of Carol Burnett (and who isn't?) will recognize this as the title of a ditty performed by a very young Miss Burnett on the Jack Paar Show in 1957. The erstwhile Secretary of State is also the namesake of Dulles International Airport in Virginia, which will become Southwest's newest destination airport later this year.... read more