Blog Team

ahay
Author Since 2012

Aaron Hay

My SWA career began in Dallas on the Central Support Desk (x3300). I was ecstatic to have been offered my first job at Southwest. I said goodbye to Milwaukee, packed my bags and moved down south! In one short year, I was offered a job in Chicago as a field tech. My former supervisors helped mold me into my new position. I LUV how Southwest helps people find their niche. Chicago is like a very big Milwaukee so I definitely feel like I am at home. I love what I do. I help support our Technology equipment and systems in a number of stations close to MDW. Every day is different and the variety excites me. Often, I will wake up thinking that my day will be spent at MDW but then fly off to Nashville or another city fixing a kiosk or two. Happy kiosks mean happy customers and employees! Being involved in AirTran integration projects is pretty fun as well! Not going to lie, I am a huge airline nerd. I have been around airlines since I was two years old. My dad was a pilot for Midwest Express Airlines so I was exposed to the industry at a pretty young age. Once it's in your blood it's there forever. My career in the industry started at Midwest in 2005.

Fun Facts

Languages

English

Hobbies

Collecting a variety of airline related items: Safety Cards, Models, and even some airplane cabin seats! I also enjoy cooking.

Family

The majority of my family is back home in WI. Some are also in NE and CA.

High School

Oak Creek High School (Oak Creek, WI)

College

ITT Technical Institute (Undergraduate) & University of Phoenix (Graduate)

Favorite Sports Teams

Green Bay Packers, Kansas City Chiefs, Milwaukee Brewers

Favorite Travel Destinations

Milwaukee, Miami, New York City, Seattle, Washinton D.C.

Your Favorite Southwest Story

I was flying back home to Milwaukee from Dallas a few days after I started working at Southwest. Being that this was my first Southwest flight as an employee, I really wanted to help pass out peanuts. As I was handing them out, one of the Flight Attendants made an announcement to everyone that I just got hired. Everyone clapped. That's just one of many great stories!

Recent Activity:

Recent Activity Posts

Integrating the Southwest and AirTran Airport Experience

May 09 2013
We are well underway in the process of integrating AirTran into Southwest at airports where both airlines operate.  Generally, integration projects begin with our Project Managers in Dallas.  They determine future needs based on flight schedules, staffing and other operational requirements.  Once the needs of both airlines have been determined, the Project Managers work with... read more

Saying Goodbye and Hello

Oct 17 2012
Growing up and working in the airline industry has given me many opportunities to experience different aspects of my aviation passion.  There are two experiences that will remain etched in memory.  Both are similar in nature, yet completely different. My father was a Captain for Midwest Airlines for many years and I started my aviation career at Midwest as well.  Starting at... read more

DING! Meet Field Technical Services!

Jun 26 2012
Hey, everyone—please allow me to introduce myself!  My name is Aaron, and I work as a Field Tech in our Technical Services department out of Chicago's close and convenient Midway Airport. All of our Field Techs are based out of multiple locations which allows us to fly to each city operated by Southwest Airlines and AirTran Airways.  In addition to MDW, we have Tech Shops in DAL,... read more