Member

Recent Activity:

Southwest and AirTran Connect Networks

By:

Hopefully you all had the chance to read Brooks’ blog post on Feb. 14, 2013, and watch as our boss Beth flew on a connected itinerary.  We were pretty excited to announce that we were on our way to connecting the Southwest and AirTran route networks.  We started operating those initial connected itineraries (which went on sale Feb. 23) on March 10.  Well,... read more

  • 181
  • 2

Inside Spirit’s January Issue

By:

I don’t know that I’ve ever seen magazine editors have more fun than they did in making this issue--which, in a travel magazine for Southwest Airlines, is saying a lot. The main topic was “Learn New Tricks,” and some of the staff decided that they would take on the assignment themselves. That’s why you see Associate Editor Noah Bunn kicking a football on the cover.... read more

  • 298
  • 0

Austin Gets Older, Ages Beautifully

By:

A lot has changed in the last 35 years, but there’s one thing that obviously hasn’t: Southwest knows how to have a celebration. September 15, 1977 marked an exciting addition to the Southwest city map, and we began service to Austin. With six nonstop daily departures—all to Dallas Love Field—Austin was 9th city in Southwest’s system. Fast forward to today, where we... read more

  • 391
  • 1

Helping the Firefighters in Colorado Springs

By:

I couldn’t sit still any longer after watching the week-long coverage of the devastation in Colorado Springs happening right in our own backyards. I looked at picture after picture of fellow Coloradoans losing homes and firefighters working day and night to try and contain these fires, without any relief from the weather.  When I received a call this past... read more

  • 459
  • 1

Red, White, and Canyon Blue—Now, it’s Our Turn to Honor You!

By:

At Southwest and AirTran, our hearts beat true beneath the red, white, and blue!  Okay, so Independence Day didn’t land on the most “ideal” day of the week this year, but nonetheless, we never miss out on a chance to celebrate!As a big thank you to all our Servicemen and Servicewomen please enjoy a free cocktail and priority boarding with Military I.D. when flying... read more

  • 435
  • 0

Lucky Day

By:

LAS-Based Captain Brad Burgmann loves Friday the 13th.  No lie.  And the date seems to love him, too. On his pre-flight PA this morning before a flight from New Orleans to Dallas, Burgmann took the mic with a smile in his voice to let our Customers know they were on the right flight to find some luck on this particular Friday. This Southwest Warrior was born on a... read more

  • 392
  • 0

Southwest Brand Ranks at the Top Again!

By:

Look, we like braggin' about the brass, okay?  And Southwest Airlines, Kayak, Royal Caribbean, and Enterprise continue to rule the travel industry as Brands of the Year according to the 23rd Annual Harris Poll EquiTrend® Study. Americans give highest accolades for Companies who "connect" with Customers and "over-deliver" in their respective categories.  In... read more

  • 245
  • 0

Greenville-Spartanburg Turns One!

By:

Today, we sing Happy Birthday to Greenville-Spartanburg as March 13 marks one year since we welcomed the first set of Customers onboard traveling from GSP.  To thank the Upstate community for choosing the LUV airline as their hometown carrier, we are inviting folks traveling through GSP to join us for a day-long anniversary party in the Southwest gate areas. ... read more

  • 271
  • 1

SWA Stew: Episode 40

By:

In this 40th edition of the SWA Stew, we're talking about our Medical Transportation Grant Program, the beautiful Southwest Airlines Boeing 737-800, and Happy Jack!  

  • 487
  • 0

We Officially Own a 737-800!

By:

A lot of you have been wondering about the status of our first 737-800 since it took its initial flight back on February 23.  Well, today, we took delivery of our brand new aircraft in Seattle.  However, don’t look for it at one of our airports right away because the hard work isn’t done yet, and over the next few weeks, the airplane has a very busy... read more

Who’s Down With SOC? Yeah, You Know Me!

By:

Today’s an enormously significant day in Southwest history, though not for reasons seen by the naked eye.  Southwest and AirTran have received approval by the Federal Aviation Administration for a Single Operating Certificate—a key milestone in the integration of the two airlines. So what is a Single Operating Certificate (SOC)?  Put in the simplest terms,... read more

Atlanta At Last! [Live Blog]

By:

This blog chronicles our grand entrance into Atlanta, and the state of Georgia. You can also follow our Atlanta At Last coverage on Twitter, and as told by four guest bloggers with the AJC (Atlanta Journal-Constitution).  Tuesday, February 14th: Atlanta, you have taken our collective breaths away. We can feel the love from Customers, our various hosts for this... read more

  • 444
  • 3

Flash Forward—Part Three: The Continued Progress of our First 737-800

By:

If you have ever made a model airplane, you know the process involves making various subassemblies, then gluing them together to make an airplane.  As these photos show, the process of making a real airplane is very similar. In our last batch of photos, the fuselage had moved inside the assembly building to the fuselage make-ready station.  With this group of... read more

  • 550
  • 4

The Artist’s Den Season Four: Now Showing in Your Living Room

By:

We’ve been writing for a year about Southwest’s integration during the filming of Live from the Artists Den, and we’re excited to let you know that Season Four premieres today, Friday, February 3 on PBS stations nationwide!!  In Santa Monica, Adele starts the season off with a bang! 

  • 264
  • 0

Three Decades of Southwest Airlines

By:

I’m amazed that I’m old enough to have been working for 30 years, let alone 30 years at one company.  I began training to be a Reservations Sales Agent at Southwest Airlines in 1981 at our Consolidated Reservation Center.  Over the next quarter of a century I worked in our Dallas Reservation Center (1997), the Utah Reservation Center (1998), the Albuquerque... read more

SWA Stew: Episode 34

By:

The Holidays are officially over. I spent time meditating, reflecting, and hanging out with a couple of my favorite family members.  Yes, my two favorite donkeys, Emily Elizabeth, and her son. No, I don't remember his name right now. I'm a bad friend (I've always been more partial to Emily Elizabeth, anyway, as we've had a longer-standing friendship). I... read more

  • 409
  • 1

Our Resolve

By:

I'm being swallowed by pillows of white, chocolate, and strawberry. So heavy I can't swim, but so tasty I'm swallowing my way to the surface.  I make my way to the top of this endless frost to see a sea of color. This milkshake river is not a detriment; it is a panacea. I am in ice cream paradise. Just as I'm about to dive back in, my alarm goes off.  It's... read more

  • 493
  • 0

Watching Over Us

By:

The following is a fictional story I wrote to give our Customers a better idea how the great People in Dispatch watch over our planes. The lady in the seat next to me is pale.  Her hand is shaky as she reaches over to grasp my wrist as the bumps jostle us and the Flight Attendants take their seats to ride it out.  I peek out the window to see the Rocky Mountains... read more

  • 567
  • 0

Five Days of Suspended Reality: Part 2

By:

Our alarms went off at the same time they do at home, but apparently Disney World is a better motivator than work or school to get up and go. We couldn't wait to start our day! First on the itinerary was a group breakfast event back at the Atlantic Dance Hall.  As we checked in with the staff in the lobby, we knew we would receive the day's schedule, our meal cards (they... read more

  • 1486
  • 0