Blog Alumni

Recent Activity:

Travelin’ Taylor Tour: Vintage Trouble, Live at 35

By:

What is Vintage Trouble?  Or, more appropriately, who are Vintage Trouble? Four classy dudes decked out in suits, with a pretty solid taste in shoes, and the ability to rock out pretty hard.I actually didn't learn until this video that Vintage Trouble got its name from the song that's featured in the vid, "Blues Hand Me Down."  If you haven't watched, you may be... read more

  • 117
  • 0

Travelin’ Taylor Tour: Parmalee, Live at 35

By:

I hold punctuality above most other virtues, and so it was a pleasant surprise when the guys from Parmalee got to Nashville Airport even before I did.  The Carolina band got its name from the community of Parmale, where the guys used to practice.  Humble beginnings, to be sure, as their positive attitudes and laid-back nature resembled what you'd find in a... read more

  • 96
  • 0

The Travelin’ Taylor Tour: Six Inflight Concerts. Six Taylor Guitars. Six Chances to Win.

By:

The idea of live music inflight never ceases to excite me.  A lot of us around Southwest are passionate about music, and a show at 35,000 ft. has a knack for changing stale air into an exciting atmosphere. The idea for the Travelin' Taylor Tour was hatched months ago, when the Taylor Guitars folks popped in to Southwest Headquarters in Dallas, just to see what was going... read more

  • 97
  • 1

FAA Staff Furloughs

By:

Southwest Airlines anticipates possible flight delays resulting from the Federal Aviation Administration’s (FAA) staffing reductions implemented on April 21. The duration and frequency of these possible delays is unknown at this time because the FAA has not yet provided precise information to airlines. As always, our full focus is on safety and serving our Customers and... read more

  • 125

The Heart (of the heart) of Southwest

By:

Until yesterday, I had never witnessed a Culture Committee meeting.  Hearing about it was the stuff of legends; I knew it primarily as a gathering of Southwest's most spirited People.  I'd heard myths about folks dressing in costumes, sporadically standing up and shouting, and grabbing the mic with reckless abandon. It didn't take but five minutes for me to... read more

  • 178
  • 0

Lovevolution: The New Dallas Love Field

By:

Dallas Love Field has never looked so good. Southwest Employees got a sneak peek at the new terminal, which will be open to the public next week. Among them was Stephen M. Keller, our photographer extraordinaire.  To see the new digs in person is truly magical, but here's the next best thing:  

  • 208
  • 0

APRIL 1: Baskets Float Free

By:

When you're flying nearly 500mph at 35,000 feet above ground, life passes by pretty fast.  Sure, Southwest has a suite of things to keep you entertained inflight: Video on Demand; WiFi; Live at 35; hilarious Flight Attendants.  Heck, we've even transported a miniature seeing-eye horse, and a couple endangered sea turtles.  But figuratively, you can't have the... read more

  • 265
  • 0

Are You Ready to Dent the Future with The SCA?

By:

It's easy to get lost in the crisp mountain air of Sun Valley, Idaho.  Like its namesake suggests, the wind is pretty still in the valley, and like Southwest's hometown, the stars at night are big and bright. Plus, it's a pretty nice view, right?  We have to do our part to keep it that way. We're here as the Official Airline of the Dent the Future conference, a... read more

  • 183
  • 0

Live at 35: Tiny Apple Trees in the Sky

By:

Vicci Martinez reminds me of one of my friends growing up.  Vicci and I are the same age, and both her and the previously-mentioned friend bear a similar resemblance, but the parallels go far beyond face value. Sitting down and talking to Vicci, we chatted about music, her random foray into the master cleanse, Vine (she was Southwest's first), and life in general.... read more

  • 176
  • 0

Information on Flights 3660/2005

By:

Reports indicate that the winglets of two Southwest aircraft made contact with each other while leaving the DTW terminal area from adjacent gates. Both aircraft returned to the gates. Initial inspections indicate neither aircraft sustained substantial damage, however each has been removed from service for further inspection and appropriate repair.  Southwest is... read more

  • 201

Flashback Fridays: Farewell to a Friend

By:

In the presence of Brian Lusk, I learned a lot, and I groaned a lot. The man had a knack for knowledge, and a penchant for puns (and planes). Mr. Lusk was the unmatched combination of a human encyclopedia, almanac, and thesaurus, all wrapped into one of the worst joke-of-the-day books I’ve ever read. Often, Mr. Lusk would dispense my way one of his trademark puns, and... read more

2/23 FREE TICKET SCAM AWARENESS

By:

Southwest Airlines is currently working to squash several scams involving free Southwest tickets.  Please do not click any of these links, or give away any of your personal information.  If a user has clicked any of these links or supplied personal information to the sites, Southwest recommends users change their account passwords, and check Facebook privacy settings... read more

  • 376

Beth Connects the Networks

By:

Traveling with your boss is a little nerve-racking.  Traveling with your boss to test network connectivity presents itself an entirely different class of exhilaration.  Add in the fact that it's also your boss' birthday, and then you can forget sleep! Recently, all of the above came into play during a test where we connected the Southwest and AirTran networks in... read more

LUV Each Other: A Denver Marriage Surprise

By:

This morning, we had the pleasure of surprising the first couple to get married at the Denver courthouse on Valentine's Day with two roundtrip tickets on Southwest Airlines. Madeline Jacobs said she couldn't sleep all week.  She would've camped outside the Denver courthouse to be first in line to get married to her sweetheart, Josè, on Valentine's Day. Josè has a... read more

  • 269
  • 0

Celebrity Travel Quirks

By:

Southwest Airlines is a proud sponsor of Sundance Film Festival, and we are always delighted to light up Park City, UT with Southwest LUV; from the signs to the giveaways. But the films are obviously the main event, and the people in them are a very close second.  Actors, directors, and everything in between are constantly on-the-go, whether it's an on-location shoot, or... read more

  • 331
  • 0

CONTEST ALERT: The Southwest Sundance Viddy Challenge Returns!

By:

I gained tremendous insight into the world of cinema at last year's Sundance Film Festival, which Southwest was lucky enough (and honored) to sponsor.  After many of the films, the cast and crew answered questions from the audience.  This crowd didn't mess around, either; if they hated a film, the people spoke out (I'm looking at you, Compliance; a film I found... read more

  • 358
  • 0

Just Go With It

By:

When we began the 12 Days of LUV, we knew Customers would be really into it and ready to vie for $12,000 worth of southwestgiftcards® (one for each day, compliments of Dr Pepper).  Take a look at the winners, and you’ll see what I’m talking about. What we didn’t know was the story of full-circle generosity that we’d be able to tell, due to one stranger reaching... read more

  • 303
  • 2

CONTEST ALERT: Southwest Sundance Cinema Challenge

By:

Cinema's a big deal for us right now.  Once again, we're lucky to sponsor the Sundance Film Festival as the official airline.  Have you ever pinpointed the moment when you're watching a film and you feel in your heart that you're witnessing cinematic history?  In my younger years, Macauley Culkin's signature jaw-dropping yell in Home Alone comes... read more

  • 303
  • 0

STATEMENT ON FLIGHT 4695

By:

This morning, Flight #4695 leaving Islip for Tampa exited the taxiway during taxi from the gate. The aircraft had 129 Customers on board, and there were no reported injuries. The Customers deplaned the aircraft and were bussed back to the terminal where a replacement aircraft will take them to their original destination. Maintenance crews are working to move the aircraft and... read more

  • 356

Adopt-A-Pilot Reaches More Than 400,000 Kids

By:

For me, it’s important that we invest in the future of our country by giving from the heart and devoting time to the future generations.  Through Southwest’s Adopt-A-Pilot Program, we Pilots have the opportunity to go into classrooms all across America and help shape impressionable minds.  Helping kids dream big dreams—this is why I volunteer for Southwest’s... read more

  • 273
  • 2

Beth Connects the Networks

By:

Traveling with your boss is a little nerve-racking.  Traveling with your boss to test network connectivity presents itself an entirely different class of exhilaration.  Add in the fact that it's also your boss' birthday, and then you can forget sleep! Recently, all of the above came into play during a test where we connected the Southwest and AirTran networks in... read more

Inside Spirit’s February 2013 Issue

By:

Do you surf? I just learned, inspired to try after reading this month’s cover story in Southwest’s inflight magazine, Spirit. Alex Hannaford, a British-born writer who contributes to GQ and the Atlantic, did the story. It’s not just about surfing. It’s about how surfing can save your life. The girl on the cover, 13-year-old Taylor Cottrell, has a rare primary immune... read more

  • 194
  • 4

Just Go With It

By:

When we began the 12 Days of LUV, we knew Customers would be really into it and ready to vie for $12,000 worth of southwestgiftcards® (one for each day, compliments of Dr Pepper).  Take a look at the winners, and you’ll see what I’m talking about. What we didn’t know was the story of full-circle generosity that we’d be able to tell, due to one stranger reaching... read more

  • 303
  • 2

SWA Stew: Episode 50

By:

In this milestone 50th SWA Stew, we discuss Southwest's birthday, Rufus Wainwright and Live From the Artists Den, Joey the Two-Legged Chihuahua, the ATX Television Festival Party Plane, the Tuskegee Airmen, Pinterest, and my awesome wardrobe: business on the top, party on the bottom.  

  • 374
  • 1

A New Home for our San Antonio CS&S Center

By:

I’m delighted to share with you that this coming spring, our hardworking Employees at our San Antonio Customer Support and Services (CS&S) Center will be relocating within San Antonio to a new location at I-35 and O’Connor.  Our existing San Antonio CS&S Center (SC) has a unique design which does not allow many options for flexible use of the space nor for... read more

  • 273
  • 7

SWA Stew: Episode 39

By:

A glimpse at our Atlanta opening celebration, followed by the top five blog posts of the week for Nuts About Southwest.  

  • 527
  • 4

LUV at 30,000 Feet

By:

For six years, Paul Lovine and his girlfriend, Kat, have been flying between Burbank and Oakland to see each other as much as possible despite the distance. In the process, the couple has accumulated literally thousands of miles traveling the popular route, proving their loyalty to Southwest, and their love for one another. So, when Paul, who prefers to go by his middle name,... read more

Photo Caption Contest: What’s Gary Singing About?

By:

This Saturday, singer-songwriter Ray LaMontagne will light up a stage southwest of San Antonio, TX, before a small private audience for The Artists Den (learn more about them here). Our CEO, Gary Kelly, has captivated big audiences before, though not because of his musical prowess.  But don't let him fool you - Gary's all about the music. So are many of us at Southwest... read more

Red Belly Radio Talks with Bob Fornaro from AirTran Airways

By:

This week’s episode of Red Belly Radio is an interview with Bob Fornaro, the President, Chairman of the Board, and CEO of AirTran Airways. The interview was recorded shortly after the press conference regarding Southwest Airlines definitive agreement to acquire AirTran.   Don’t forget that you can subscribe to Red Belly Radio through iTunes, thanks for listening.... read more

  • 81
  • 3

Kidd’s Kids 2012 in Pictures

By:

Ear-to-ear smiles never get old, least of all when they are on the faces of families who have been through a lot. Annually, Southwest Airlines has contributed to Kidd's Kids by chartering the plane that transports the families to The Magic Kingdom. Children are selected each year by the Kidd Kraddick Foundation; each child deals with a chronic or terminal illness, and many of... read more

  • 358
  • 0

World Premiere: The Voyage of a Dream

By:

Over the last few weeks, you’ve gotten a glimpse of Southwest’s short film featuring 12-year-old Emily from Trenton, MO who has big dreams to become a professional ballet dancer.  She never imagined that a Southwest Airlines Pilot would play a huge role in taking her dream on the dance floor to 30,000 feet.  Today, you’ll learn about the final ingredient of... read more

  • 511
  • 0

Building a Playhouse for Good

By:

As a Southwest Airlines Mechanic, I spend my days working on Southwest’s all-Boeing 737 fleet.  Three years ago, I was given the opportunity to roll up my sleeves to work on a completely different kind of project—a project that would require many hours off the clock, creativity, and most of all, a passion for making a difference in a child’s life. I first heard of... read more

  • 489
  • 1

Loyalty to Our Country: “To Honor, To Cherish, To Remember, for you My Brother, I WILL”

By:

This Memorial Day, as with others, we invite Servicemen and Servicewomen to enjoy a free adult beverage of choice, and to board directly following our Business Select Passengers.  Throughout the year, Southwest hosts Honor Flights all across the nation.  These flights carry military veterans to war memorials in Washington, D.C., and provide an unrivaled send-off... read more

  • 433
  • 0

Happy Jack: A Day in the Life of one of Southwest’s Biggest Fans

By:

Jack Henry has been ‘geek chic’ for Southwest Airlines since his first SWA flight 2 1/2 years ago. Like most little boys, we considered his penchant for planes to be fairly typical, but Jack’s love of planes was specific to SWA.  He talked so much about Southwest that the following year, when we made our summer vacation plans, we specifically decided to fly... read more

36 Hours By Heart

By:

I watched a woman sitting in seat “1D” diligently crocheting.  It’s not as if I hadn’t seen this scene before. Honestly I’ve probably seen the same scene a hundred times on my flights… maybe even the same woman.  I was sitting on the forward jumpseat while I waited to reach a workable altitude, and I watched the woman across from me crocheting a vibrant... read more

  • 628
  • 1

The Day I Became a Grandma

By:

I am not a frequent flier on Southwest. My husband and I live north of Chicago and Southwest flies out of Midway Airport, which is located south of Chicago and much farther than O'Hare Airport. But, we will be flying Southwest from now on.I had the most amazing experience with Southwest Airlines, and I will forever be appreciative of the incredible service they provided.On... read more

Five Days of Suspended Reality: Part 2

By:

Our alarms went off at the same time they do at home, but apparently Disney World is a better motivator than work or school to get up and go. We couldn't wait to start our day! First on the itinerary was a group breakfast event back at the Atlantic Dance Hall.  As we checked in with the staff in the lobby, we knew we would receive the day's schedule, our meal cards (they... read more

  • 1486
  • 0

Soldiers in the Sky

By:

I love flying around the system and seeing the respect our Employees and Customers give our servicemen and women. Though certainly not a requirement, most of our Crews make an announcement asking folks to allow military personnel to deplane first. Some will even explain that these special folks are only home for a short time, and this is a way to give them a few extra moments... read more

  • 261
  • 1

Navajo Code Talkers

By:

It’s not often that one gets to meet a true American hero, let alone four of them! Just before Veterans Day, I had the privilege of meeting four Navajo Code Talkers at an event in New York City honoring them for their amazing work during World War II. The Navajo Code Talkers were an elite group of Marine communicators. They were founded in 1942, following the Japanese attack... read more

  • 241
  • 2

Crossing Another Item Off Mat Kearney’s Bucket List

By:

What would you think if I said Mat Kearney recently performed to a sold out crowd? No shock there, right?  But what if it was to a sold out crowd at 35,000 feet in the air on a Southwest Boeing 737 somewhere over Illinois?  Now we’ve got your attention! As the official airline of Aloft Hotels presents Live in the Vineyard, Southwest is partnering with various artists to... read more

  • 407
  • 4

Tapping The Rockies in the Name of Innovation

By:

Southwest's canyon blue planes are pretty heavy. 83,000 pounds, to be exact (and that's without a full cabin).  But here at Southwest, we're innovators. Thinkers. Do-ers. We know a light plane tends to fly faster.  So when presented with the opportunity to bring Coors Light back on board, we knew it was the right call (not the first time we've made the... read more

Passion Takes Flight at Southwest

By:

I almost always fall asleep on planes (not fun for those who travel with me), and being awakened by a singing pilot is a nice way to come back to consciousness. But that’s not the only reason I looked forward to the Southwest flight I took to Dallas a week ago.The company I work for, Ragan Communications, held our ‘Communicating your Company Story’ conference—an event... read more

  • 154
  • 0

From DJ to Jetsetter

By:

I work in a social business, so I keep a pulse of what's happening on Twitter throughout the day. My social savvy also led me to Turntable.FM when it was in beta, so I've become familiar with the platform. I am really impressed by the true sense of community it brings to music. It allows you to express yourself as a DJ, and also find some great new tunes as a... read more

  • 301
  • 0

Celebrating 30 Years of Successful Kids

By:

“Always give back—find a way to help others” are the simple yet powerful words that Denver Nuggets Coach George Karl has always remembered since first hearing them from his former University of North Carolina Basketball Coach Dean Smith in the early ‘70s.  Yes, Coach Karl has 1,036 wins and 75 career playoff series under his belt, but just as important as... read more

  • 586
  • 0

It Ain’t Easy Being T.J. LUV: A Spirit Junior Story

By:

After moving back to Dallas, I had a brief stint as a mascot.  I was the now-defunct Frisco Thunder's very own Thundercat.  Sweat-stung and blinded by crazy lighting, I would navigate the crowd on intuition alone, knowing I had a duty to the audience.  Hurling myself over railings, sliding head-first toward the field goal post--I did it all. A cumbersome... read more

  • 493
  • 0

Lead With LUV: A Book Built on Success

By:

For almost four decades, President Emeritus Colleen Barrett has symbolized the heart of Southwest Airlines--and she epitomizes the concept of Servant Leader.  Anyone who has been fortunate enough to receive a personal letter from Colleen, or to be mentored in person by this amazing woman, will know what a huge heart she possesses. In fact, I think her outlook on life and... read more

  • 467
  • 1

Showing LUV to Our Communities for 40 Years

By:

In Southwest Airlines’ 40th year of service, it’s amazing to look back and see how much we have changed over the years.  Since our humble beginnings, there are some things that we’ve held true—building meaningful relationships, showing our LUV and our commitment to our Customers, and making a positive difference in the communities we serve.  In honor of our... read more

Caption Contest: Walk the Line to Oshkosh

By:

The latest edition of EAA Oshkosh AirVenture is just weeks away, and we want to give five lucky aviation enthusiasts the opportunity to ride on a Southwest flight directly into the Oshkosh AirVenture festival grounds.  Each of those five winners gets to take a guest. Winning is as easy as registering an account with Nuts, then commenting on this post with your... read more