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But my heart belongs to Daddy!–Southwest Airlines Salutes Father’s Day

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The words from the song are oh so true.  How can a girl not compare other men to the first man who picked her up and dried her tears.  My dad died January 1, 1996, and in his Diary for the new year he had written, "The first day of my new life."  And, it was.  These are the first things that come to mind when I think of my dad: Cigar smoke--when I smell it I... read more

The Amazing Flying McPhees!

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They fly through the air with the greatest of ease;  then they jump from the planes, landing where ever they please.   It looks like Jim and Elaine with both of their daughters (Lynnie is a Southwest Flight Attendant); followed by grandkids and assorted McPhee Family Armada.  Why would they do this? you ask with alarm.  Don't they know they might break a leg or an... read more

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Flight Attendant Boot Camp

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I would bet most people measure the passing of a year using January to December -  culminating in New Year's Eve.  For Flight Attendants, our year is measured from the date of our last Recurrent Training to our next year's Recurrent Training. This date is emotionally significant since our expertise as a Flight Attendant is measured and we get to keep our job.    ... read more

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How much can a sofa cost?

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We knew we needed new carpet and new sofas, but better to wait until the dog dies.  Darlyn is 15 years old and "tosses her cookies" regularly.  The utility closet  houses every rug cleaner on the market!  One evening in November, I spot "the hole" in the arm of one of the sofas.  Decision made-- I'm buying two new sofas and carpeting the family... read more

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Miracle or Training? Both!

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I woke up early this morning and was drawn back to the TV coverage of the Miracle on the Hudson - the US Airways water landing without pontoons!  Many words have and will be spoken on this amazing incident.  As a Flight Attendant my mind immediately goes to Emergency Procedures in my Flight Manual, training received in class and, most important, the Recurrent Training we... read more

Holiday flying–a report from the Field

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 In the last 13 days, I've worked ten!  That's a lot of flying.  Why?  I wanted to make up for having worked only four days in December BEFORE the 23rd (vacation).  We have had full, busy flights.  I've demonstrated the safety features of the aircraft over and over and served 2,000 plus drinks. That's the nuts and bolts of our work.  Let me share some moments of... read more

Gifts on a budget

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Looking at the calendar, I realize I'd better stop merely thinking about gifts and start shopping!  Don't we all want to give the "perfect gift"?  We often equate this with spending a large sum of money.  "Budget" is not just a rental car agency!  I'll let you know what I'm thinking in hopes you will throw in some suggestions. Computerized... read more

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Thanksgiving Then and Now

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I enjoy remembering Thanksgivings past with my mother and father, grandparents and siblings, spouse and two young children.  Those were the best of times with nothing but hope for the future and gratitude for home and family--nowhere to go but up!  There's still a picture somewhere of a turkey cake that took me three days to make and an hour for everyone to eat!  My sister... read more

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Weigh to Go!

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 I woke up with my subconscious screaming, "Stop the insanity!"  On the day before the Super Bowl, I dined with friends at one of those restaurants serving continuous meats on a sword and endless salads, lobster bisque, vegetables...   It was truly the Last Supper!  Still feeling stuffed, my mind wandered back to the beginning of my career when we had Weight Check. ... read more

Autism – Such a Disturbing Word!

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TV shows, books, and articles abound on the subject of autism. They immediately catch my attention because my nine-year-old grandson, Noah, was diagnosed with autism at one and a half years. While watching Larry King Live recently, I started thinking about how serious and sad parents look as they describe hearing the diagnosis. You get an increasing feeling something isn't... read more

E-mail Voodoo

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 I received one of those e-mails today that plainly states some have met an untimely death if they ignored this e-mail.   Should I hex a friend?    I was not going to perpetuate this but I did send the following "reply all". I want to tell all of my friends receiving this e-mail that I love them! Apparently I may die today as I am not going to worry others with a dire... read more

Drop Me a Line!

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Pickup lines?  Yes, Flight Attendants do sometimes  hear some good ones.  I think I'm correct in saying more are heard on Friday nights than Monday mornings!  Also, females hear more than males, although males are not exempt from hearing them. I surveyed some friends and found a few to share during this Valentine's week: "Have you ever been arrested?  It's illegal to... read more

Kids say the darndest things!

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 Art Linkletter made this title well known a long time ago.  Kids continue to delight us with their innocence and candor.  You are familiar with a tug pushing the aircraft away from the jetbridge before the airplane begins taxiing under it's own power to the active runway.   I was prepared to begin the Emergency PA when a child exclaimed, "Are we going to fly... read more

Ode to a stir stick

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Our long-time symbol of LUV, the stir stick topped with a small heart, was scheduled to be replaced onboard our flights with a small straw.  Upon hearing the news, I was moved to write the following tribute. Dear little stir stick with your heart held high Must we really say, "Good bye?" You've given so many such good cheer With your stick in the cup saying, "Liquor's in... read more

He’s Making a List; He’s Checking it Twice!

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      Santa was on to something with his list making!  A list is known to help de-stress so what better time than Christmas to make a List for Holiday Travelers.  Let's start! 1.  Before leaving the house:  tickets or itinerary?  wallet?  medication?  drink coupons?  cell phone?  computer?  book?  coat?  gifts?  bags in car?  (I left my bag on the driveway... read more

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O’ Miss, may I ask you a question?

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We are asked a lot of questions during flight.  The most-asked question is, "Can I use the rest room?"  The next is, "Where are we?"  The craziest question I've ever been asked is, "Did you used to be a boy?"  (My ID picture was taken when I had real short hair.)   I gave the lady my most serious look and said, "Yes, and this gentleman here was my sister!"  I'd like... read more

What does Southwest Airlines give me the Freedom to do? Carole Adams

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Southwest Airline gives me the Freedom to retire.  After spending 16 years as a stay-at-home mom, one year as a Speech Therapist in the public schools, and five years in a mom and pop business at no pay, I was way behind the curve on retirement.  I recently had five different advisors review my IRA accounts.  They were all amazed at what I have been able to save in 23... read more

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Boarding Habits of Homo Sapiens

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This would be the title of my Flight Attendant Doctorial Thesis - if there was such a thing!   In  twenty three years, I have never lost interest in observing passengers board the aircraft.   Many are predictable while others have their own style.  Yes, the usual drill is a "Good morning; Good evening; or Hello";  baggage stowed; seat chosen; open book.  I am... read more

Chilly chili cookoff!

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The air was cold and the chili was hot as fun loving Southwest Employees, families and friends gathered for our "34th and Last Southwest Airlines Chili Cookoff" on Saturday, April 14, at Shadow Creek Ranch.  We always say "last" because when the first chili cookoff was held, it was uncertain if Southwest would be around for a second cookoff! There are many stories to be told... read more

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More “Wanna Get Away” Moments

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Our new commercials showing "Wanna Get Away" moments  make me laugh aloud.  When my Flight Attendant friend told me a true story while we were sitting on the jumpseat recently, I knew it was too good not to share! At the time the story took place, the female Flight Attendant uniform included a wrap-around skirt with two fasteners.  My friend (we'll call her Marva for... read more

Never Missed a Day–Southwest Airlines Salutes Father’s Day

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Father’s Day is fast approaching, and I’ve been thinking about the valuable lessons my dad taught me over the years.  There are many reasons why I’m proud of my father, but today I’ll just focus on one area where he truly left an impression on me—his remarkable work ethic.    Dad grew up on a farm in the small, rural town of Frost, Texas, where he was captain... read more

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Southwest Airlines Salutes Father’s Day: A Pilot Remembers His Dad

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Throughout the upcoming week, we will be featuring Father's Day posts from our Blog Team.  We kick off the week with this fantastic post from Phoenix Captain Ray Stark.   It was prior to the Great Depression when my grandparents divorced.  Two years later, after my father's mom re-married and her new husband voiced great displeasure at having to feed two hungry boys,... read more

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Celebrating Black History Month–Contemplation: My Friends, My Heroes

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A man with no sense of his past has no future as he is destined to the same pitfalls of his forefathers.  With that thought in mind, I contemplate my past, present, and future. It is something that I usually do as Black History Month draws near. My own barometer for “ how goes it?” In my lifetime, African Americans have gone from manning the washroom to ruling the... read more

Miracle or Training? Both!

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I woke up early this morning and was drawn back to the TV coverage of the Miracle on the Hudson - the US Airways water landing without pontoons!  Many words have and will be spoken on this amazing incident.  As a Flight Attendant my mind immediately goes to Emergency Procedures in my Flight Manual, training received in class and, most important, the Recurrent Training we... read more

Extreme Makeover: Home Ediition

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I get to do some pretty cool things in my role at Southwest Airlines. This fall, I got to be a part of an Extreme Makeover: Home Edition episode! That show leaves me crying like a baby every Sunday night, so I was excited to be a part of it. For this episode, the family receiving the home makeover has an autistic child who is on a special needs baseball team called the Wild... read more

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Holiday flying–a report from the Field

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 In the last 13 days, I've worked ten!  That's a lot of flying.  Why?  I wanted to make up for having worked only four days in December BEFORE the 23rd (vacation).  We have had full, busy flights.  I've demonstrated the safety features of the aircraft over and over and served 2,000 plus drinks. That's the nuts and bolts of our work.  Let me share some moments of... read more

Third time’s a charm…

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Forget Will Smith, Tom Cruise, Miley Cyrus, or whoever else Barbara Walters selected as "The Ten Most Fascinating People of 2008." My personal pick would have to be Ms. Mary Creason, a Senior Customer Relations Telephone Rep here at SWA Headquarters in Dallas.   Mary is one of those people in the midst of what people are calling their "second career."... read more

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More “Wanna Get Away” Moments

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Our new commercials showing "Wanna Get Away" moments  make me laugh aloud.  When my Flight Attendant friend told me a true story while we were sitting on the jumpseat recently, I knew it was too good not to share! At the time the story took place, the female Flight Attendant uniform included a wrap-around skirt with two fasteners.  My friend (we'll call her Marva for... read more

Is there a doctor on board?

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I am working on my second tray of drinks in the forward galley when a woman walks up to me and says, "I don't feel well."  She is feeling weak with pain in her mid-chest and under her arms.  Her seat is near the front, so I ask her to return to her seat and let her know I will follow her there.  I reach for the interphone and call the Captain to start a phone patch to... read more

Please Stop Kicking My Seat!

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One of my biggest fears while sitting in the middle seat of an airplane is falling asleep.  I am not a nervous flyer, and I don't at all mind sitting in the middle seat...what scares me is the possibility of falling asleep and accidentally cuddling with my next door neighbor.  Many times while flying, I've woken myself up with the napping head jerk (you know what I'm talking... read more

Thanksgiving with Carole

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I had the pleasure and rare opportunity to fly a three-day trip over Thanksgiving with fellow blogger Carole Adams.  Since Carole and I are based in different Southwest cities and our seniority is quite different, along with the fact that Pilots and Flight Attendants rarely spend more than one day together, a full three-day trip is almost unheard of.  Carole is the consumate... read more

The answer lies “in here”

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I was in Philadelphia (PHL) on a Tuesday morning in early October when one of our non PHL-based Employees came in. He had arrived in PHL late the previous day and had left his laptop on the plane. Hoping to find it before flying back out later that day, he was understandably anxious, and one of our PHL Leaders was doing his best to help him. After a few minutes,... read more

The gift that keeps on giving

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With Christmas close at hand, I am content knowing I have the perfect gift for many of my special friends. My gift to you is telling you about the Southwest Airlines 35th Anniversary Keepsake Cookbook. Let me tell you why it is a perfect gift! All proceeds from sales go to our Catastrophic Assistance Charity helping fellow Southwest Employees suffering severe financial... read more

Becoming a Flight Attendant 101

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Last year 7,593 applicants were interviewed for the job of Flight Attendant. From this number 880 were hired. The big question: "What are they looking for?" While serving on the Flight Attendant Hiring Team, I was looking for those who stood out from the group. Professional appearance, positive attitude, and enthusiasm. A question I asked myself was, "How will a passenger... read more

So, what route do you fly?

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This is one of the most frequently asked questions a Flight Attendant hears (next to "May I use the restroom even though the fasten seat belt sign is on?"). I thought you might be interested in knowing how we happen to be on your particular flight. On the same day each month, a schedule of trips for the following month is posted on our crew website. We bid on the trips we... read more

Miracle or Training? Both!

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I woke up early this morning and was drawn back to the TV coverage of the Miracle on the Hudson - the US Airways water landing without pontoons!  Many words have and will be spoken on this amazing incident.  As a Flight Attendant my mind immediately goes to Emergency Procedures in my Flight Manual, training received in class and, most important, the Recurrent Training we... read more

Extreme Makeover: Home Ediition

By:

I get to do some pretty cool things in my role at Southwest Airlines. This fall, I got to be a part of an Extreme Makeover: Home Edition episode! That show leaves me crying like a baby every Sunday night, so I was excited to be a part of it. For this episode, the family receiving the home makeover has an autistic child who is on a special needs baseball team called the Wild... read more

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