Earlier this week, we asked our Facebook faithful about the quirkiest places they've traveled to from a Southwest city. If you’re a clam chowder-a-holic like I am, it’s all but confirmed that Fisherman’s Wharf in the heart of San Francisco is your motherland. If bread bowls are your scene, then allow me to keep you from making a rookie mistake on your next... read more
Associate Manager - Customer Marketing & Experience
Born and raised in Austin (proud 4th generation native of Texas’ most trendy city), I’ve lived in the Lone Star State for my entire life. When it came time for college, I decided to go a little bit country and headed for the bright lights of Bryan/College Station. Five years and two degrees later, I hung up my cowgirl hat, sold my horse (please tell me my sarcasm font is working!), and headed to Big D after brief stints in Austin and Houston. A life-long Southwest traveler, stockholder, and all-around advocate, I was fortunate enough to snag an internship in the Marketing Department while in college. Upon moving to Dallas, I lucked out again and was hired full-time in 2005. Since then I’ve held positions in Customer Support & Services and Purchasing before returning “home” to Marketing.
Fluent English speaker…. Colleen’s Bible extraordinaire…. Just enough Spanish to get myself into trouble…. Can recite prayers in both German & Swedish…. I can also yodel the tune from the “Cliff Hanger” game on The Price Is Right….(just thought you might
Traveling anywhere and everywhere; Visiting Major League Baseball parks (I’ve caught a game at all 30!); Finding the world’s best clam chowder (so far, Anthony’s in Seattle takes the crown); Taking shameless photos of my dogs in costume; Annoying my husband by refusing to cook anything that doesn’t involve chicken (please send me your recipes!)
Grant: my one-and-only younger brother, soon-to-be famous drummer & professional Cousin Eddie impersonator….
Ralphie & Moe: the most spoiled former inmates at Austin’s Town Lake Animal Shelter….
Austin, TX native and 3rd generation Austin High graduate --- founded in 1881, it’s the oldest public high school west of the Mississippi River and the first public high school in the state of Texas. Hey Hey Whataya Say, Austin High!
Texas A&M University…..Farmers Fight!
Favorite Sports Teams
Texas Aggies, Texas Rangers, San Diego Chargers, San Diego Padres (can you tell I’ve always wanted to live there?) & Cincinnati Bengals (because their helmets are awesome….duh!)
Favorite Travel Destinations
San Diego, CA; St. John, USVI; Maui, HI; Munich, Germany (hello Hofbrauhaus!)
Well, friends, the time of year is finally upon us-- can you hear the millions of teachers, parents, and students from sea to shining sea shouting with joy? I sure can! And I must say, as a year-round, cubicle-bound Employee, I’m more than a wee bit jealous…but I digress. A few weeks ago, I had the pleasure of visiting Mrs. Anderson’s 4th grade class at Patton... read more
Alright stop, collaborate, and listen….Southwest’s back with a brand new invention…. Remix! Certain things make me a little cranky. That post-vacation pile of laundry that never seems to dwindle, leaving home without my beloved drink coupons….and of course, sitting next to that inevitable traveler who likes to hear the sound of their own voice for an entire 3 hour... read more
As the saying goes "there’s no crying in baseball". So while, admittedly, I’m a bit bummed that the World Series is over, I’m trying to focus on the positive. My beloved Texas Rangers made it to the big show for the first time in franchise history and I got to be there in person to witness their big win in Game 3! You’ve been able to feel the excitement in... read more
Quite a bit, apparently. At least we think so. It all started with a few dozen donuts, kolaches, (it’s a Czech-Texan thing…see pic below) and a dream. A dream that a group of Marketing and Communications Employees wouldn’t get completely loopy from all the sugar in the room and actually come up with a creative name for our newest e-mail. kolache [kuh-lah-chee]: a type... read more
1995 was quite the year. The DVD was invented. Kodak introduced us to the world of digital photography. eBay was founded. While these major milestones were occurring, we here at Southwest were ready to debut our own innovation that would change travel as we knew it. In 1995, southwest.com was born. Let’s kick it old school for a bit, just for grins. Admittedly, our original... read more
For those of you that subscribe to our weekly Click 'n Save emails, when you check your inbox today, you may notice a difference. Call it what you will, a transformation, an extreme makeover….we’re not trying to hide the fact that we’ve “had some work done.” In fact, we’re pretty proud of it and ready to strut our stuff! Admittedly, being on a Team of... read more
As you know, at Southwest we never turn down a chance to party. This year, we’re thrilled to sing “Happy Birthday to Click ‘n Save”, as our weekly special offers e-mail program has turned ten! Always the maverick, in 1998 Southwest Airlines revolutionized industry standards once again by offering Customers the opportunity to receive e-mail notifications of sales and... read more