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Going Green: Start A New Tradition

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Today, as we reflect on the meaning of Christmas and time spent together with our families, think about your favorite Christmas tradition?  Do you decorate the tree as a family; bake cookies with Grandma; wrap presents while watching your favorite movie? What if you started a new tradition this year?  Over the past few weeks, we have talked about Going... read more

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HalloWN 2012: Customers Who Caught Southwest’s Halloween Spirit

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It looks like our Fun-LUVing attitude was contagious this Halloween!  Our Customers caught our Halloween bug and decided to dress up as none other than our very own Employees.  Sam was born with a Servant’s Heart, so this young man opted to hand out peanuts and pretzels from his Southwest Airlines bag rather than receive candy.Of course, he wasn’t the only one... read more

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Meteorology Monday: November 5 – November 11

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Well it looks to be another active weather week, as a couple of storms will dominate the weather across the country this week.  The two separate systems will split the country about in half as far as where and when the active weather ends up during the week.  The first half of the week will be dominated by a weather system that will move across the Southeast and then... read more

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Storm’s Aftermath Produces Servants’ Hearts

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Southwest Airlines Employees are renowned for having Servants’ Hearts, but never have I seen this more evident than last month.  Less than 48 hours after tornadoes ripped through Royse City, Texas, a “band of brothers” from Dallas Maintenance (DMX) came together to help one of their own.  On April 3, SWA DMX Employee John Wenck’s home was destroyed by one of... read more

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Flashback Fridays: Farewell to the Old San Antonio Center Building

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Since we will be changing locations for our San Antonio Customer Support and Services (CS&S—formerly known as Reservations) Center, I thought this would be a good time to look at the construction photos of the current building.   By the end of the 1970s, our Dallas Reservations Center was out of space, and San Antonio, one of our original cities and the adopted home... read more

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Dish Trip #7: Los Angeles

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On this Dish Trip, two gals took on LA to find the best food in the city in 24 hours. Because Southwest Airlines was a proud sponsor of Blogworld Expo 2011 in LA, Dish Trip was lucky enough to cover the food scene.  We were thrilled to meet new foodie friends over dinner for a special Southwest Airlines and Dish Trip “Eat Up” at Napa Valley Grille on our first night in... read more

Happy Jack: A Day in the Life of one of Southwest’s Biggest Fans

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Jack Henry has been ‘geek chic’ for Southwest Airlines since his first SWA flight 2 1/2 years ago. Like most little boys, we considered his penchant for planes to be fairly typical, but Jack’s love of planes was specific to SWA.  He talked so much about Southwest that the following year, when we made our summer vacation plans, we specifically decided to fly... read more

Culture Ambassadors Sharing the Warmth!

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Yesterday was my favorite day of the year: Valentine's Day.  LUV was in the air...literally!  This Valentine's week (and yes, as a girl, I like to give it a whole week) has been full of LUV as we kicked off service in Atlanta and had the opportunity to get to know and LUV our AirTran family.  I'm not sure the weekend could have gone any better. There was one... read more

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Southwest Airlines Station Leaders in New York and New England Have Fun-LUVing Bet for the Big Game

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There’s no doubt that Southwest Airlines Employees like to have FUN. To support the local teams and show their Fun-LUVing Spirit, Station Managers in the New York area and New England area have made a bet for the Big Game between the New England Patriots and New York Giants this Sunday, Feb. 5 in Indianapolis. Team Patriots: Boston (BOS) Station Manager Brian Manchester... read more

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A Home-Cooked Meal

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As part of Southwest’s dedication to the Ronald McDonald House, Employees from coast to coast regularly host dinners at the Houses.  Last week, the Communication & Strategic Outreach department prepared meals for over 60 families staying at the Ronald McDonald House in Dallas, and a great time was had by all who participated.   After a long day at the... read more

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Five Days of Suspended Reality: Part 5

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It was time. After four incredible days at Disney World, it was time to go. Time to walk away from our glorious days of “suspended reality.” Time to offer our thanks and say our goodbyes. And time to pack an extraordinarily large amount of swag into already-bulging suitcases. After only a few hours sleep, we set to the task of packing, trying to figure out how to get all... read more

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