Member

pacotechguy

Scott Byerly

Merrillville, Indiana  |  Member Since 2011

I work for a retailer and travel the country setting new stores. I'm on the road 10 days and home for 4; then repeat. Needless to say; I get on a Southwest plane a lot!

Fun Facts

Favorite Southwest Moment

Too many to mention! However; always having fun flight attendants is a must; and always happens :) A few months ago; a flight attendant on our flight from Kansas City to Louisville, Ky was from Louisville. The pilot was from the east coast; and the two went back and forth saying "Loooey-ville" or "loooois-ville" the pilot even interrupted the flight attendant during her speech over safety when she said the city we were going to and said it his way. the flight attendant then said "go back to Worchester; pronouncing it wrong. lol

Favorite Travel Destinations

Brazil

Places I wish southwest would fly

France

  • Been there
  • Southwest Destinations

Recent Activity:

Recent Activity Luvs

Military Heroes Month: Keeping Heroes Close to Our Hearts

By: Laura Jackson Laura Jackson

Nov 30 2012
Today, I am reflecting back upon the 2012 Military Heroes Month and Southwest’s commitment to our Troops, Veterans, and their families.  We have been privileged to share a glimpse into these heroes’ lives featured in the stories throughout the month on service, how we honor the Military, the sacrifices these heroes make, and how we celebrate the brave who fight for our Freedoms.  ... read more

Southwest + Microsoft = The Best Holiday Combination!

By: Michelle Miller mmiller

Nov 30 2012
This holiday season at a Southwest terminal near you, experience the new Windows, personalized for you. And you have the opportunity to earn prizes on the spot. That’s right! Get to know the new Windows, and you could walk away with free inflight offers and roundtrip tickets from Southwest, free downloads of the newest apps, and even the latest and greatest PCs and hardware from Microsoft. ... read more

Retro Cooking!

By: Rhonda Hanson rhanson

Dec 03 2012
A waiting-to-be-cooked holiday dinner is a fresh palette, primed to become a beautiful masterpiece. Like any artist, you need the proper tools to achieve seasonal cooking success, and the proper ingredients, too. It’s not all about the food, though. You need to look good during each culinary conquest! And what better way to look than to model one of our iconic 1970’s Flight Attendant... read more

Going Green With Your Gift Wrap!

By: Victoria Petersen vpetersen

Dec 04 2012
It’s that time of year again when lights are strewn throughout neighborhoods, holiday music is played in almost every store, and festive get-togethers are plentiful. It is likely that you will attend a few gift exchanges throughout the month and be in need of wrapping for your gifts. Although beautiful, paper gift wrap isn’t easily re-usable and usually ends up in the trash instead of being... read more

Adventure in Key West

By: Amanda Gleason agleason

Dec 04 2012
Sampling the local fare, scoping out museums, recommending the best hotels…and flying through the air with a 30-pound jet pack strapped to my back. Yep, it’s all in a day’s work as travel editor for Spirit.  On my recent trip to the Florida Keys and Key West, I discovered this laid-back island chain offers plenty of chances to channel your inner adventurer, whether you prefer to fly high or... read more

THE BIG BOWL GAME—Extra Sections Available!

By: Bill Owen bowen

Dec 04 2012
Southwest Airlines is making the right call for college sports fans planning to travel to Miami for the Bowl Game on Jan. 7, 2013.  Today we introduced additional flights to accommodate Customers traveling to South Florida, including service not normally offered between Birmingham (BHM) and Ft. Lauderdale (FLL), specifically for the big game.   Additional flights added to... read more

The New Orleans Firemen Never Forgot—A Whole New Meaning of Paying It Forward

By: Sarah Settele ssettele

Dec 05 2012
Working in Customer Relations is a unique experience. No two e-mails or telephone calls are the same. A few weeks ago, I received an e-mail from Captain Peter Lindblom of the New Orleans Fire Department (NOFD) who told me about the NOFD’s relationship with the New York Fire Department (FDNY), which started after September 11, 2001. New Orleans firefighters traveled to New York to help their... read more

It's Starting to Feel Like Winter

By: Rick Curtis rcurtis

Dec 05 2012
After a series of storms in the west over the past several days, cold air will finally start to drop southward into the western half of the country over the weekend. It will start to feel like December in at least part of the country! Sunday’s high temperatures will only be in the upper 20’s or low 30’s in the northern plains—OMA, DSM, and MSP—while relatively mild conditions persist in the... read more

Growth of a Social Media Team

By: Gabe Briones gbriones

Oct 29 2012
Last year, our Customer Relations/Rapid Rewards Department partnered with our Communications Department to form a brand new Team who would listen and respond to Customer inquiries through our social media channels. Our Customers are very active in the social media space and they expect their favorite brands to be social media savvy as well.  Some of the channels the Customer Relations Social... read more

Medical Transportation Grant Program Turns Miles Into Smiles

By: Ann McGee, Guest Blogger amcgee

Sep 05 2012
As President of Miracle Flights for Kids®, I have had the privilege to witness actual miracles. Meet Cameron—one of those special miracles. In six short years, Cameron has had more than 100 bones break and ten surgeries—more than most of us know in a lifetime. Take one look at this little boy—so happy and full of life.  You would never suspect he suffers from a disease called Osteogenesis... read more