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Southwest Spends a couple Days on the Hill

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This post is co-authored by Southwest Senior Business Consultant Bill Owen and Southwest Communications Specialist Sandy Nelson. What happens when you assemble a group of Southwest Airlines Employees in our nation’s capital to learn how to engage our elected officials on issues important to SWA?  The answer is … something wonderful! Earlier this month, we and 25... read more

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Best of Flashback Fridays: Assorted Early Southwest Photos

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This week, we're bringing you a “golden oldie” as a fun, Fourth of July Flashback gift.  This post originally appeared in January 2013 and was authored by our then Corporate Historian, Brian Lusk.  Given all the achievements Southwest has made over the years, and that the AirTran acquisition provided us the opportunity to achieve our most recent milestone of... read more

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Flashback Fridays: The Rest of the N23SW Story

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This Flashback Fridays post is guest-authored by Dottie Morris, the widow of retired Southwest Captain, Don Morris.  Dottie, whose son, Michael Morris, is a First Officer for Southwest, reached out to me after she read the “Best of Flashback Fridays” post that ran this year on August 9.  That post featured information and photos of our first four aircraft and had a... read more

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Best of Flashback Fridays—Los Angeles International before SWA

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Choosing this week’s “Best of” Flashback Fridays was fairly simple—a “no-brainer,” some might say.  To begin, LAX celebrated a birthday this week, having turned the ripe, old age of 31 in Southwest years.  However, there was another reason—one that also has to do with a birthday—a birthday that wouldn’t be celebrated the same way this year as it had in the... read more

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Best of Flashback Fridays: Southwest Cargo—The Early Years

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I’m always looking for inspiration when attempting to choose just the right Flashback Fridays post to repurpose as a “Best of.”  So, when I saw that there are a half-dozen anniversaries of Southwest Cargo locations this week, I knew I had found a timely topic.   Given that the small packages and envelopes that often were just brought to the ticket counter comprised a... read more

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Best of Flashback Fridays: A Look at Early 737-200 Delivery Flights

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After rereading this September 2012 post from Brian, I couldn’t agree with him more—there is nothing like that “new-plane” smell. Fortunately for me, the only new aircraft delivery I have experienced at Southwest is one that I have in common with the much-missed Mr. Lusk—N215WN.  It’s a great memory that we enjoyed sharing.  One thing Brian didn’t mention is... read more

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Best of Flashback Fridays: Sequels to Iconic Images

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Whenever I set about selecting another of Brian’s Flashback Fridays posts to re-air as a “Best of,” I occasionally purposely try to tie the subject of the post to something that’s also relevant right now—like last week, when I chose the post about Boston Logan to run on the fourth anniversary of BOS. When the historical “calendar” doesn’t  provide me with an... read more

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Best of Flashback Fridays: Jack Wild’s Airport, Boston Logan

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This week’s post made my “Best of” list for a couple of reasons.  Today, August 16, is the fourth anniversary of BOS being part of our Southwest system, and this is a rare “guest-written” Flashback installment.  The original post came to us from Southwest Employee Jack Wild, who, at the time of publication, was an Operations Agent in BOS. Currently, Jack is... read more

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Best of Flashback Fridays: An Unremarked but Significant Event

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After reading through this particular post of Brian’s from October 2012 for the second time, I find it hard to imagine that an event as significant as this one was ever considered “unremarked.”  Which, of course, was Brian’s point. In many ways, this blog piggybacks off last week’s “Best of,” which focused on leased aircraft that came to Southwest  wearing... read more

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Best of Flashback Fridays: A Photo Smorgasbord for Avgeeks…

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The original title of this Flashback Fridays post was ‘A Photo Smorgasbord for Avgeeks and Other Interested Parties,’ and since I am squarely in both camps, selecting this installment to share again seemed a natural choice.  While Brian’s focus in this post about aircraft Southwest leased from other carriers (the “hardware,” as he puts it), my own fascination with... read more

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A Flashback Best of: Discovering Aerial Treasure at Treasure Island

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Okay, I have to admit that, on the surface, my choice of this “Best of” Flashback Fridays doesn’t seem remotely related to the Independence Day weekend. But if you factor in that San Francisco and the beautiful Bay Area are where I grew up, and that every fun-filled Fourth memory I made as a kid all involved fireworks over water, you might just make the same leap I did... read more

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Best of Flashback Fridays—A 39-Year SWA Conundrum Solved?

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Occasionally, I run across one of Brian’s previous Flashback posts that I consider to be a “true gem.”  Last week, when I was doing some research for the Wayback Moment, I came across this post and felt that it simply needed to see the light of day one more time.  Since this post was originally published on June 18, 2010 and focuses on the days surrounding our... read more

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Best of Flashback Fridays: Origins of the Boeing 737, Part Four

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This is the last installment in our “Best of” Brian’s four-part series on the origins of the 737, which originally ran on March 16, 2012.  From our first -200 to this week’s nod to the NG family of Boeing aircraft, including our newest -800s, it has been an exciting and educational ride. I like to think that when we take our first MAX 8 delivery in 2017,... read more

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Best of Flashback Fridays: Origins of the Boeing 737, Part Three

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This week’s “Best of” post focuses on the Boeing 737 “Classics” family—specifically, the -300, -400, and -500 series—and the role that Southwest played in the development of the 300s and 500s. This continuation of Brian’s “Origins of the Boeing 737” series originally ran in March, 2012, and it’s always interesting to look at all that has changed in the... read more

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Going Green: Make Your Own Green Cleaners

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It may still feel like winter in a few parts of our country, but the truth of the matter is it’s time to tackle those annual spring cleaning chores.  Unfortunately, many of the chemicals found in conventional cleaning products can be more dangerous than the dirt they’re intended to clean. And the way many of us clean (with lots of disposable paper towels) isn’t... read more

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Best of Flashback Fridays: Origins of the Boeing 737, Part Two

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The subtitle for this week’s “Best of” post is “The 737-200 Advanced and Some Oddities”   The first time this was published on February 24, 2012, I remember being fascinated by an odd aircraft feature that I had not heard of before: the “Vortex Dissipator.”  Considering that this has to do with making landings on gravel runways possible, I... read more

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Best of Flashback Fridays: Origins of the Boeing 737—Part One

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Brian subtitled this post “The “Originals: The 737-100 and 737-200” as the first installment of a four-part series that originally began on February 17, 2012.  Brian gives us an interesting view (as always) of the beginnings of the legacy that is the 737.  Let me know in the comments section if you would like to see Brian’s remaining chapters appear if... read more

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Best of Flashback Fridays: Intriguing Oddities from Southwest’s Past

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I selected this particular Flashback installment to be a “Best of” for a number of reasons.  As a former Braniff Flight Attendant, I flew on the 727-200 featured in the first photo more times than I can count (but not with this very unique Southwest livery). And, as a California native, I always loved the “Golden State”-shaped boarding passes that were used... read more

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Best of Flashback Fridays: Dallas Love Field Before Southwest Airlines

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In this week’s “Best of” Brian Lusk’s Flashback Fridays, we take a look back at not only a brief history of Love Field before Southwest Airlines, but also at some great photos from Brian’s own postcard collection. Although Brian’s story on Love Field begins in in the 1940s, it’s fun to note that, nearly 100 years ago—in 1917—aviators from the U.S. Army first... read more

Best of Flashback Fridays: A Historical Look at Southwest and Baseball

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In honor of the opening of baseball season this week, I’ve chosen Brian’s nod to Southwest’s connection with “America’s pastime” as this edition of the Best of Flashback Fridays.  Granted, Brian’s post was written at the very end of that year’s season, just as the 2011 World Series was about to start, but there’s just something about an opening day... read more

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Boeing Landmark Being Razed

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Check out the link above about the razing of Boeing's Plant 2, which is next to Boeing Field.  Mark in our Dispatch Department shared this with me and he tells me that the first 277 Boeing 737s (-100s and -200s) were constructed there.

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SOUTHWEST AIRLINES AND CONTINENTAL AIRLINES ENTER INTO SLOT LEASE AT NEWARK LIBERTY INTERNATIONAL AIRPORT (EWR)

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SOUTHWEST AIRLINES AND CONTINENTAL AIRLINES ENTER INTO SLOT LEASE AT NEWARK LIBERTY INTERNATIONAL AIRPORT (EWR)  DALLAS—Aug. 27, 2010—Southwest Airlines and Continental Airlines confirmed today that they entered into a lease providing Southwest Airlines access to 36 Newark Liberty International Airport (EWR) slots which are currently held by Continental.  The lease... read more

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A Message About Drink Coupons

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For years, Southwest Airlines has accepted all types of drink coupons on our planes – regardless of their expiration dates. Rapid Rewards coupons. Business Select coupons. Old Company Club coupons. Coupons from the 80s, coupons from the 90s. And we’ve done so for all the right reasons.  However, in an industry where the competition is always knocking (or banging) on the... read more

Inside Spirit’s June Issue

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An eyebrow or two may go up when you see the new issue of Spirit, Southwest’s inflight magazine. First, it’s super-big—220 pages big. Second, the image on the cover isn’t your typical cover photo. It shows a soldier lying brow to brow with a beautiful black Labrador, who’s wearing a “Service Dog” harness. The accompanying story by Kate Silver, “How Mya Saved... read more

SOUTHWEST AIRLINES ANNOUNCES INTENT TO SERVE SOUTH CAROLINA

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Carrier Selects Charleston and Greenville-Spartanburg--No Subsidies Required  May 11, 2010--Southwest Airlines today announced its intent to serve the state of South Carolina—without subsidies—through the cities of Charleston (CHS) and Greenville-Spartanburg (GSP) in 2011. Southwest will release details regarding start dates, destinations and fares, and number of... read more

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The Beautiful Beaches of Northwest Florida

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Southwest Airlines has landed at the beautiful beaches of Northwest Florida. Our low fares and no bag fees make it easier for you to get away on any of our 8 daily nonstop flights to Panama City Beach. Grab Your Beach Bag, It's On!

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Southwest Airlines Launches Our Spring Share the Spirit Initiative

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On April 7, the Student Conservation Association (SCA), a national leader in youth service and stewardship, named Southwest Airlines its “Official Airline.” Additionally, we’re getting our hands dirty and joining student volunteers at SCA Earth Day service projects across our system for our Spring Share the Spirit initiative. The charitable partnership between... read more

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Southwest Airlines Presents Double Credit Days

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Today (April 7), our Frequent Flyer program, Rapid Rewards, is launching a full-scale double credit promotion—Double Credit Days—where Rapid Rewards Members can earn one bonus credit on every flight they book and travel between April 7 and May 26, 2010.  Therefore, if you’re a Rapid Rewards Member (and I certainly hope you are!), you’ll find this promotion to be... read more

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Changes in Drink Coupons

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We eliminated cash onboard our aircraft about a year and a half ago, and now we’re taking one more step toward becoming paperless.  Effective today, we will no longer sell Drink Coupon Books at the airport. So what does this mean for you?  If you still have drink coupons, don’t worry—we’ll take ‘em!   And, Rapid Reward Members who earn 16 credits will continue... read more

Not So Silent Bob

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Many of you reached out to us via Twitter last night and today regarding a situation a Customer Twittered about that occurred on a Southwest flight.  It is not our customary method of Customer Relations to be so public in how we work through these situations, but with so many people involved in the occurrence, you also should be involved in the solution. First and foremost,... read more

Tickets for Time and New Volunteer Database

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"Tickets for Time." It just rolls off the tongue, doesn’t it? Tickets for Time (T4T) is more than a kitschy catchphrase, it’s the name of Southwest’s newest program for Employee volunteers.  Go ahead; say it. "Tickets for Time." Now try it with a Texas accent and you’ve just done an impersonation of me. We know the positive impact that volunteers... read more

It Is Official–Wi-Fi Is On The Way!

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Hello everyone!  You probably saw the title of this blog post and thought, “haven't I heard that before?”  True, the road to onboard wi-fi has been a long one, but this week we took a major step that gets us closer to rolling out the system fleetwide.  We ended the equipment "testing" phase and signed an equipment purchase contract with our wi-fi provider,... read more

Gary Kelly on Becoming CEO of Southwest Airlines

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Southwest Airlines Chairman, President & CEO, Gary Kelly, sits down with internationally known educator, best-selling author, psychotherapist, and business coach, Flip Flippen, to discuss the things in his life that led him to be the head of Southwest Airlines.

Southwest Airlines Engine Washing

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Southwest Airlines signed an agreement to use an environmentally friendly engine-washing system in an effort to save on fuel and cut carbon emissions. I wonder if there is a similar solution for my car engine??  Check out this video to see what it takes to wash an engine!

Holiday Travel Tips – The Video

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(If you need a captioned version of this video, please click here.) In addition to Ming’s post below, we have this video starring some Southwest Airlines Employees (with fellow blogger Bob Hurst behind the camera) to help you with your packing. Clayton and Michelle are the Flight Attendants in the video, but my office neighbor, Katie Coldwell, plays the somewhat confused... read more

Interview with Colleen

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The January 2007 issue of Smart Business Dallas features a cover story about our President, Colleen Barrett.  To read the article, click here.