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Stove

Steve Stovall

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Lighting Up The Street with our Southwest Spirit

Nov 15 2012
A tradition started when I was very young. My aunt took me and my cousins to downtown Chicago for a weekend during the holiday season. I grew up in Northwest Indiana and to go "into the city" was a treat. It was exciting. In fact, to do so during the holiday's was even more a thrill because there was always so much going on.  For the next few years, this tradition blossomed and I began... read more

Military Heroes Month: A Reverence that Will Not Be Forgotten

Nov 15 2012
“We want America to remember us forever,” said Bill Toledo, an original Navajo Code Talker. Mr. Toledo expressed concern that our country might one day forget the sacrifices of those who fought in World War II. After meeting eight of the original Navajo Code Talkers last week, I am certain their stories of service and honor will be remembered forever.  The Navajo Code Talkers were an elite... read more

Flashback Fridays: Southwest Airlines on the Radio Dial

Nov 09 2012
Don’t touch that dial!  This week’s Flashback Fridays is both a look at our relationship with some Dallas radio stations, and it’s a review of some of the methods we have used to build the Southwest Airlines brand.  There are some cool photos too.   We begin with the above, and no, these aren’t 70s revolutionaries trying to take the airplane to Havana.  The two “... read more

Wings of Hope

Nov 09 2012
Emerging from her chrysalis on October 20th, a monarch inspired me to come to her aid. I have been raising and releasing monarchs for forty years and knew this one wouldn’t be able to fly with temperatures below 55 degrees, nor would there be any flowers with enough nectar to fuel her on her migration. Southwest Airlines responded positively to my unusual request by offering to fly both my... read more

Inside Southwest: The Weather Disruption Task Force (WDTF)

Oct 30 2012
As Hurricane Sandy began to take shape over the weekend, so did the Weather Disruption Task Force at Southwest Airlines. This is a team of our Operational Leaders that meet to discuss the impact that the storm could have on our Operation, our Customers, and our Employees. The Team meets several times a day to review current status and forecast (with our team of in-house meteorologists) what... read more

Growth of a Social Media Team

Oct 29 2012
Last year, our Customer Relations/Rapid Rewards Department partnered with our Communications Department to form a brand new Team who would listen and respond to Customer inquiries through our social media channels. Our Customers are very active in the social media space and they expect their favorite brands to be social media savvy as well.  Some of the channels the Customer Relations Social... read more

¡Bienvenidos a Puerto Rico via Southwest Airlines!

Nov 01 2012
I was born and raised in Puerto Rico.  My Mom always insisted on doing “special things” to expand our education and culture.  She would take us to museums, music festivals, and to watch the US Navy Blue Angels air show - I was hooked with aviation!  I decided to join the Air Force and after pilot training started flying for the military.  I spent over ten years on active duty... read more

9 Months to go with Capt. Joe

Dec 28 2012
This series chronicles Capt. Joe's journies during his last year as a Southwest Pilot. December Well December 2012 is about over and 2013 is just on the horizon. So just about nine months to fly for Captain Joe.  December started off on the heels of a great Thanksgiving and all of the hectic Christmas shopping kicked into high gear. The first trip of the month was to Jacksonville... read more

Flashback Fridays: Sequels to Iconic Images

Nov 02 2012
In the early days, Southwest Airlines created more iconic images than an upstart carrier with just three airplanes should have generated.  I don’t think anyone ever said:  “Today, we’re going to make an icon.”  It just happened naturally.  Some of those images include the early television advertisement where a model dressed in our first Flight Attendant uniform strolls down a... read more

CONTEST ALERT: Key West is Calling Your Hidden Talent!

Nov 04 2012
From beautiful sunsets to local entertainment; from the history of the island to amazing nightlife, Key West is a destination that is sure to please!  That’s why I’m excited to announce, beginning today, Southwest Airlines has officially landed in the Florida Keys! Southwest will serve the southernmost point of Florida with two daily departures to Key West International... read more