Contributor

vkugelmann

Verity Kugelmann

Customer Relations Specialist
Dallas, TX  |  Member Since 2011

Customer Relations Specialist for Southwest Airlines. I LUV my job!

Fun Facts

Languages

English and a little Spanish

College

Saint Louis University

Favorite Sports Teams

Texas Rangers, St Louis Cardinals, Dallas Cowboys

Recent Activity:

Recent Activity Posts

Engaged in the Sky

By: Verity Kugelmann vkugelmann

Jan 24 2012
See video
April Young met her fiancé, Papus Keitas, when April was a nursing student and Papus was a medical student.  They met while studying at the same bookstore, and developed a friendship that turned into a romance.  When April left for a three-month mission trip to Honduras, Papus began to plan his proposal.  April’s return flight from Honduras flew into Houston, and Papus... read more

Recent Activity Luvs

Making Christmas Bright

By: Chris Moore cmoore

Dec 29 2011
The Edwards family came into our lives and changed us forever on August 18, 2011, when Russell and his wife Roxy checked in curbside at HOU.  Customer Service Agent Carroll Herzog took care of them and was so moved, she called me on the concourse and asked if I would check on them and make sure they were okay. Russell had just come from M.D. Anderson and was quite ill.I introduced myself to... read more

Simulating a Celebration

By: Joe Marott jmarott

Dec 27 2011
The Simulator Technicians at Southwest Airlines keep our flight simulators operating and available for Pilot training at an astounding 99.8% of the time. Each year during the holiday season, this technical staff find the time to add a touch of warmth to the holidays by installing festive lighting and ornaments on each of the simulators and around the Training Center. As our aircraft fleet grows,... read more

Fueled by Southwest Airlines—Actor/Comedian Owen Benjamin Breaks World Record For Most Airports Visited

By: Laurel Moffat lmoffat

Dec 21 2011
After 88 Southwest flights, 62 airports, and dozens of jokes, Actor/Comedian Owen Benjamin landed in Raleigh-Durham yesterday to officially break the RecordSetter world record for the most unique airports visited in 30 days.  Funny on the Fly took off in Dallas on November 21, and Southwest Customers and Employees across our system have had the chance to experience nonstop laughs with Owen... read more