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Top Ten Ways that We Have FUN at Southwest!

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Though we all come from different backgrounds and corners of the world, we all seem to share one thing – a LUV of Fun!  Whether we’re working behind the scenes at Headquarters or serving Customers in the terminals and in the sky, a Fun-LUVing personality is part of our job description. In honor of January 28th being “National Have Fun at Work Day”, here are some of... read more

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From: Bryan Turner

Care Package Coordinator

Oakland First Officer Bryan Turner truly appreciates Oakland Senior Crew Base Coordinator Danielle Nobori, because, for Bryan, Danielle coordinated special efforts to help him get back on the road to recovery from an illness.  Bryan came down with the bug shortly before he was to go on a three-day reserve block.  He made the call to our Oakland Base, and, before he knew what... read more

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Preparedness Month: Ready When the Time Comes

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Following the tumultuous weather events of 2012, including Hurricane Sandy, Oklahoma tornadoes, and most recently, flooding in Colorado and the western region, being prepared in the wake of a disaster is more relevant than ever. While we can never predict such events, Southwest Airlines maintains relationships with disaster response organizations year-round to ensure we... read more

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For James, It Was All Worth It

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When I think about my son, James, I remember his contagious smile.  Today marks six months from James’ passing, but I will always remember the joy that he brought to our family, and the lives that he touched while he was with us.  I also remember the special time that I got to spend with him on his Make-A-Wish® trip last summer. Our entire family accompanied James on his... read more

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Help Needed: CEO, Gary Kelly, Needs a Halloween Costume!

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No tricks, just treats for this year’s Southwest Airlines Halloween extravaganza!  You know that at Southwest, we tend to do things a littttttle differently—in a good way, of course!  Examples include Bags Fly Free, No Change Fees, Open Seating, and most importantly, our Legendary Corporate Culture, which makes us the most FUN and Friendly to fly! Halloween at Southwest... read more

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A Tale of Two Wishes

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Recently, Make-A-Wish® granted my six-year old son Alex’s wish to go to the Florida theme parks. In addition to having his one true wish granted, Alex’s passion for airplanes resulted in a unique opportunity from Southwest Airlines who invited our family to participate in a special Southwest celebration to commemorate the new service out of Wichita, Kansas, making my son... read more

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SWA September 2013 Star of the Month: Rob Vos

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Culture, camaraderie, and combined efforts are just a few things that come to mind when First Officer Rob Vos thinks about Southwest Airlines. Rob joined the Southwest Family eight years ago, and he has more than 30 years of flying experience. On his first day at Southwest, Rob noticed that there was something different about the Company. “The Culture is definitely what... read more

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Best of Flashback Fridays: A Look at Early 737-200 Delivery Flights

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After rereading this September 2012 post from Brian, I couldn’t agree with him more—there is nothing like that “new-plane” smell. Fortunately for me, the only new aircraft delivery I have experienced at Southwest is one that I have in common with the much-missed Mr. Lusk—N215WN.  It’s a great memory that we enjoyed sharing.  One thing Brian didn’t mention is... read more

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How My Dog Wish Came True

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As a 33-year-old father with severe anxiety and symptoms of post-traumatic stress disorder, I was looking for something–anything–that would make my life a little easier.  Thankfully, with the help of two nonprofits and Southwest Airlines, I was able to adopt a very special service dog, Bowser, to help me cope with my medical conditions.  Now, Bowser is an invaluable... read more

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What Are Some of Your Great Places?

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Perhaps it has something to do with how, over the past two decades, technology has driven us deeper within ourselves and our living and work spaces. Maybe it’s about civic pride at a time when our cities are being eroded by neglect. Or perhaps it’s just a reflection of the pleasure we take from discovery, from a commitment to something larger than ourselves, and from... read more

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SWA August 2013 Star of the Month: Wendy Smith

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A call to the Southwest Airlines reservation line changed Wendy Smith’s life. Yes, really. During her college years, Wendy would make the occasional weekend trip home to Detroit, taking advantage of Southwest’s great low-fare promotions. Before one of those trips, Wendy called 1-800-I-FLY-SWA to book her ticket. She doesn’t remember the name of the Representative with... read more

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Best of Flashback Fridays: An Unremarked but Significant Event

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After reading through this particular post of Brian’s from October 2012 for the second time, I find it hard to imagine that an event as significant as this one was ever considered “unremarked.”  Which, of course, was Brian’s point. In many ways, this blog piggybacks off last week’s “Best of,” which focused on leased aircraft that came to Southwest  wearing... read more

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From the Heart: Serving RMH Dallas

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When I was accepted into Southwest’s NoLimits Internship program, I couldn’t wait to participate in service projects with other Employees during the summer.  As an Intern in the Community Outreach Department, I have the unique opportunity to witness just how much Southwest Employees give from the heart to their communities. Although I’ve been a member of the Team... read more

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Statement on Flight 345

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UPDATED STATEMENT:Southwest Airlines flight 345 landed at New York’s LaGuardia at 5:40 PM Eastern Monday evening from Nashville.  There were 150 people on board including Customers and Crew.   Three Customers and five Crew Members were transported to local hospitals—all have been treated and released. The aircraft, a Boeing 737-700, was last inspected July... read more

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Airport Lingo: What Does It All Really Mean?

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Considering the amount of time many of us have spent in airports throughout our lives, we should all be pretty fluent in the language of ‘airport lingo’ by now. However, if you’re like me, you might only consider yourself to have a working knowledge of airport lingo, rather than fluency. Between flight decks and jet bridges; terminals and concourses; and nonstop flights... read more

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Cooking at the Ronald McDonald House: It’s More Than Just Dinner

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As the Executive Director of the Houston Ronald McDonald House, I see a lot of change. Families are constantly in and out of our home depending on their child’s treatment.  Their comings and goings can be joyful and heartbreaking at the same time. Yet, one thing is constant: on the second Tuesday of every month, Southwest Airlines Employees come to cook dinner for the... read more

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From: Cynthia Moynihan

An Act of Kindness

Going to an airport and getting on a plane and traveling to unfamiliar territory takes on a whole new meaning when one has a hearing loss.  A routine flyer so to speak, I was familiar with how to fly and, despite a hearing loss, was able to hear well enough and connect with those whether I flew solo or with others.  When my hearing loss became severe, and I was married... read more

Jake’s Journey

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Sometimes, even at a Company like Southwest, your Coworkers surprise you in ways that are emotionally indescribable.  My childhood friend, Beth Schied, is the mother of four great kids.  Years ago Beth's youngest child, Jake, was diagnosed with bilateral retinoblastoma, a cancer of the eye, at 18 months old.In March of 2008, Jake had his left eye removed.  Jake,... read more

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Southwest Brings Me Home to San Juan, Puerto Rico

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It's April 14, 2013, and Southwest is headed to Puerto Rico.  A few months back, Jose Pacheco and I recieved a call from Captain Mark Montgomery, Dallas Base Chief Pilot, asking if we would be available to fly the first flight into San Juan.  We said...YES! I was born and raised in Santurce, PR a suburb of San Juan.  I always knew I wanted to be a Pilot, and my... read more

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Flashback Fridays: Farewell to a Friend

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In the presence of Brian Lusk, I learned a lot, and I groaned a lot. The man had a knack for knowledge, and a penchant for puns (and planes). Mr. Lusk was the unmatched combination of a human encyclopedia, almanac, and thesaurus, all wrapped into one of the worst joke-of-the-day books I’ve ever read. Often, Mr. Lusk would dispense my way one of his trademark puns, and... read more

Flashback Fridays: Our First Year in the Black

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As we all know, between the time Rollin and Herb sat down at the St. Anthony bar in 1966 and when a desert gold-adorned 737 actually left the ground with paying Customers onboard in 1971, Air Southwest (the name initially incorporated in 1967) attempted to secure capital from investors with the promise one day of a return on their investment. Most of the seven million dollars... read more

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Revving Up for 2014: Jet Engine Quiz

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At Southwest, we love our jet engines!  Recently in our Employee magazine, LUVLines, we ran a quiz to test our Employees' knowledge.  We had so much fun with it that I thought our Nuts readers would like to try taking our Engine Quiz for themselves. On your mark. Get set.  Rev!

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Flashback Fridays: Morris Air

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Over the course of our history, our Company has welcomed several new Family Members, with AirTran Airways being the most recent.  In 1994, a similar integration took place when Morris Air of Salt Lake City became part of the Southwest system.  With the addition of Morris Air, Southwest was able to enter 20 new markets in seven states.  This represented the largest growth of... read more

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TV Flies Free Through 2014!

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Southwest Airlines and DISH® Network are excited to announce our partnership and the ‘TV Flies Free’ promotion will continue through 2014! Customers onboard our more than 440 Southwest WiFi-equipped aircraft will experience free live and on-demand TV, showcasing nearly 20 live TV channels and up to 75 on-demand shows on the Southwest Airlines Inflight Entertainment... read more

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Southwest Charters Were Bowled this Bowl Season

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The Southwest and AirTran Charter Departments were excited to participate in providing the transportation needs of college teams, school officials, alumni, and fans to college football bowl games across the country this year. We flew a record 122 college bowl flights, including 12 flights using 737-800 aircraft, which we’ve never used before in the charter arena.  Teams we... read more

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Operational Update

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If you’ve watched the news over the past few days, you know that much of the Midwest, Northeast and sections of the South have been severely impacted by winter storm Ion and sub-zero, record-setting temperatures. Winter is most definitely in full force across most of our country. As a result of the challenges thrown our way by Mother Nature, Southwest’s operations have... read more

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From: Bryan Turner

Care Package Coordinator

Oakland First Officer Bryan Turner truly appreciates Oakland Senior Crew Base Coordinator Danielle Nobori, because, for Bryan, Danielle coordinated special efforts to help him get back on the road to recovery from an illness.  Bryan came down with the bug shortly before he was to go on a three-day reserve block.  He made the call to our Oakland Base, and, before he knew what... read more

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Improving Aviation Safety by Revolutionizing Weather Forecasting

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At Southwest Airlines, our Meteorology Team is small, but mighty.  Our four-person Team helps to support the weather-related strategic decision process here at Southwest; however, we also are involved with many other industry efforts and projects.  One example is our strong partnership with both Aeronautical Radio Incorporated (ARINC) and the National Oceanic and Atmosphere... read more

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Texas? Oklahoma? We don’t judge …

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That is unless you’re pulling an 83,000-pound Southwest Airlines 737 aircraft half the length of a regulation football field!  Today, at Southwest Airlines in Dallas, Employees put their game faces on for the annual Southwest Airlines Pigskin Plane Pull to kick off the TX/OU weekend! The event has taken place for 12-consecutive years as Southwest Employees, adorned in... read more

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Preparedness Month: Ready When the Time Comes

By:

Following the tumultuous weather events of 2012, including Hurricane Sandy, Oklahoma tornadoes, and most recently, flooding in Colorado and the western region, being prepared in the wake of a disaster is more relevant than ever. While we can never predict such events, Southwest Airlines maintains relationships with disaster response organizations year-round to ensure we... read more

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For James, It Was All Worth It

By:

When I think about my son, James, I remember his contagious smile.  Today marks six months from James’ passing, but I will always remember the joy that he brought to our family, and the lives that he touched while he was with us.  I also remember the special time that I got to spend with him on his Make-A-Wish® trip last summer. Our entire family accompanied James on his... read more

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Help Needed: CEO, Gary Kelly, Needs a Halloween Costume!

By:

No tricks, just treats for this year’s Southwest Airlines Halloween extravaganza!  You know that at Southwest, we tend to do things a littttttle differently—in a good way, of course!  Examples include Bags Fly Free, No Change Fees, Open Seating, and most importantly, our Legendary Corporate Culture, which makes us the most FUN and Friendly to fly! Halloween at Southwest... read more

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A Tale of Two Wishes

By:

Recently, Make-A-Wish® granted my six-year old son Alex’s wish to go to the Florida theme parks. In addition to having his one true wish granted, Alex’s passion for airplanes resulted in a unique opportunity from Southwest Airlines who invited our family to participate in a special Southwest celebration to commemorate the new service out of Wichita, Kansas, making my son... read more

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Best of Flashback Fridays: A Look at Early 737-200 Delivery Flights

By:

After rereading this September 2012 post from Brian, I couldn’t agree with him more—there is nothing like that “new-plane” smell. Fortunately for me, the only new aircraft delivery I have experienced at Southwest is one that I have in common with the much-missed Mr. Lusk—N215WN.  It’s a great memory that we enjoyed sharing.  One thing Brian didn’t mention is... read more

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How My Dog Wish Came True

By:

As a 33-year-old father with severe anxiety and symptoms of post-traumatic stress disorder, I was looking for something–anything–that would make my life a little easier.  Thankfully, with the help of two nonprofits and Southwest Airlines, I was able to adopt a very special service dog, Bowser, to help me cope with my medical conditions.  Now, Bowser is an invaluable... read more

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Recruiting Our Nation’s Best

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As a Military Recruiter for Southwest Airlines, I LUV showing my appreciation and support for the courageous men and women who have put their lives on the line to serve our country. My husband, Colonel Mike Clanton, served in the U.S. Marine Corps for 29 years, so I’ve seen first-hand the bravery and dedication our military display at home and at work. As a military wife... read more

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What Are Some of Your Great Places?

By:

Perhaps it has something to do with how, over the past two decades, technology has driven us deeper within ourselves and our living and work spaces. Maybe it’s about civic pride at a time when our cities are being eroded by neglect. Or perhaps it’s just a reflection of the pleasure we take from discovery, from a commitment to something larger than ourselves, and from... read more

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SWA August 2013 Star of the Month: Wendy Smith

By:

A call to the Southwest Airlines reservation line changed Wendy Smith’s life. Yes, really. During her college years, Wendy would make the occasional weekend trip home to Detroit, taking advantage of Southwest’s great low-fare promotions. Before one of those trips, Wendy called 1-800-I-FLY-SWA to book her ticket. She doesn’t remember the name of the Representative with... read more

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The Southwest Airline’s Medical Transportation Grant Program Offers More than Travel

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As program manager of the Southwest Airlines Medical Transportation Grant Program, I am humbled by the opportunity to offer complimentary airfare to medical patients who need to travel for treatment. Over the past five years since we first started the program, I’ve noticed that our Medical Transportation Grant Program offers so much more than travel —it offers hope,... read more

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Jet Pets: Southwest Uniforms Just Got Even Cuter

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For years, I was the only one to don my Southwest Airlines uniform, until I let my cat try it on for size. It all started with a post on a Southwest Employee Facebook group.  Another Phoenix-based Flight Attendant had the funny idea to dress her dog up in her uniform, take a picture, and share it online.  Within a couple of hours, five more Employees uploaded pictures of... read more

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