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Easy A? Yes, please!

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Many of you heard the news that we are offering Customers the opportunity to purchase available boarding positions in our A1-A15 boarding group.  We tested this option, Upgraded Boarding, in San Diego last month. Customers loved the opportunity to upgrade their boarding position on the spot.  With a successful test behind us, we launched Upgraded Boarding coast to... read more

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What’s Up at the Southwest Porch at Bryant Park? …Trivia!

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Do you like summer fun, trivia, and hanging out in Midtown Manhattan under the stars? Then do we have a treat for YOU!  Beginning Wednesday, May 23, Southwest Airlines will launch its “Summer Cult Movie Trivia Festival” at the Southwest Porch at Bryant Park!  We’ve teamed up once again with our fine partners at Bryant Park and ‘wichcraft to bring in some... read more

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What’s Up, Porches!

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If you’re out and about in either Denver or New York City, you’ll see our Southwest Porches up and running.  This week we are hosting opening celebrations in both locations.  In New York, we are celebrating a couple of new things this season.  Our fabulous food partner, ‘wichcraft, created a fresh new menu for the Porch and they added in a weekly... read more

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Sneak Peek: Grace Potter & the Nocturnals

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What do you get when you combine a fabulous location, perfect weather, and incredible new music?  For me, you get a mental picture of green grass, and a warm summer night at the Southwest Porch at Bryant Park where, in August, Grace Potter and the Nocturnals rocked the night away as part of our fantastic relationship with The Artists Den.  Check out the video for a... read more

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A Whole Lotta LUV!

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UPDATE:  The winner of this contest has been selected and notified!  Thanks to everyone that participated!  We’re excited to announce the latest secret show from Southwest’s partner The Artists Den!  Next Wednesday, Feb. 9, Robert Plant will rock a very intimate concert in Nashville for some very lucky fans. As you all know, Southwest has a Whole... read more

Holiday Traditions

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I’m a sucker for holiday traditions.  I love to hear all about what other families do at the holidays. I love to cook and love to eat, so each story gives me a new idea to add to my own holiday menu. Earlier this month, I was attending a work function, and the subject of holiday traditions came up. I was surrounded by folks from places in Texas further south than my East... read more

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Southwest Airlines’ Gary Kelly Addresses the Wings Club in New York City

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Southwest Airlines Chairman of the Board, President & Chief Executive Officer Gary Kelly shares his thoughts on Leadership, Growth, and the Future of the Southwest Brand. Gary Kelly addressed today a room full of aviation executives at the Wings Club in New York City and shared what the future looks holds for Southwest, as it enters its 40th year.  Among many topics,... read more

Now Showing at the Southwest Airlines Porch in Manhattan

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And we’re back with the next edition of what in the wild world of wonder is going on at the Southwest Porch at Bryant Park in New York City.  Over the past year, we’ve partnered with everyone from ourselves to the California Travel and Tourism Commission for events on the Porch, and each event has been incredible. Today, we embark on an entirely new adventure at the... read more

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Southwest Airlines and the NBA Finals–It’s On

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For all you NBA fans, especially fans of the Lakers and Celtics, this is your week! The NBA Finals tip off on Thursday, and Southwest Airlines is taking part in the action! As the official airline of the NBA, Southwest Airlines has the proud opportunity to deliver the coveted Larry O’Brien trophy to the Finals' cities. Today, the trophy landed at LAX aboard Slam Dunk... read more

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SkyMall and the Southwest Porch in New York City

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So, by now I’m sure you’ve seen the awesome cover of SkyMall that is currently onboard our airplanes.  If you haven’t, stop reading this and get on a Southwest flight pronto.  You don’t know what you’re missing.  If this is not possible immediately, you’ll have to just be temped with the photo of the cover. What’s on the cover you say ?   Well, that’s... read more

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The Southwest Porch…Now Open for Winter!

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Who’s ready to sip hot toddies, snuggle in a Slanket, and toast ‘smores?  That’s right, you are!  This week we opened up the winterized Southwest Porch at Bryant Park in New York City.  Many of you were with us when we opened the Porch in June.  It was so popular that we added some heaters, a fire pit, and even created a new menu so the summer fun could continue... read more

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Who wants to meet me on the Porch?

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That’s right, many of you remember the fantastic little project Southwest did as a part of our entrance into LaGuardia this summer, correct?  As many of you nod your heads, I’ll help out a few of those who are scratching theirs.  Southwest opened the Southwest Porch at Bryant Park this summer as a way to introduce New Yorkers to the fabulous Southwest brand!  See my... read more

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Southwest Airlines…Our One-Month Anniversary in the Big Apple

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This week marks the completion of Southwest’s first full month operating from New York’s LaGuardia Airport (LGA).  Over the past month, we’ve had the pleasure of serving many long time Southwest Airlines Customers who are now enjoying Southwest’s service from their preferred airport. And service is not the only thing Southwest has to celebrate in the Big Apple! As... read more

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Inflight Wi-Fi Update

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On June 24, Southwest will begin a new testing phase for Inflight Wi-Fi on the four aircraft that are currently equipped with wi-fi technology.  In order to match the price of our product with what the market is willing to pay, we will be testing a variety of price points. The connection cost will range from $2 to $12 and will be determined by the distance Customers are... read more

Southwest Toasts New York, New York

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We are super pumped! Today, we are unveiling the Southwest Porch in Bryant Park. New York is a unique market, and it’s so exciting to introduce the Southwest brand to the Big City in a unique, FUN way.   We are spreading the news of our upcoming LaGuardia service by launching a porch-style hang out for New Yorkers to enjoy a tasty treat created by Tom Colicchio’s... read more

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Update on Wi-Fi

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Southwest now has four aircraft up and running with Wi-Fi service—and so far, the testing is going really well.  Southwest has operated the service on more than 500 flights and more than 9,000 Customers have logged on. Folks are utilizing Wi-Fi for anything from e-mail to surfing the net to Facebook and the feedback so far has been great.  Comments we are hearing from... read more

Aw, Nuts!

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As a member of the PR Team, I do have the chance to work with several different groups in the Company.  One of those groups just happens to be Provisioning!  Now, what is exciting about that you ask, well…I get the chance to taste energy drinks (we went with Monster), look at all different kinds of coffee cups, taste snacks that might go into our snack trays, and discuss... read more

Extreme Makeover Volunteers

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A couple of weeks ago a few Southwest Employees in the New Orleans area had the rare chance to participate in the filming for Extreme Makeover Home Edition!  As many of you know, Southwest is a long time sponsor of the show, and we even had the opportunity to incorporate a few airplane rooms into some of the previous episodes. This particular event involved one of our... read more

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Summer of LUV

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 Well, it used to be free love, then it was free Dallas Love Field, and now it is the Summer of LUV!  Southwest always find a way to do something with LUV!  This summer, Southwest Airlines joined in the on the fun as we celebrated the 40th anniversary of the true Summer of Love.  As some of you may or may not know (we promise not to date anyone!) the Summer of Love refers... read more