Video

Travelin' Taylor Tour: Parmalee, Live at 35

By: Brooks Thomas bthomas

May 24 2013
I hold punctuality above most other virtues, and so it was a pleasant surprise when the guys from Parmalee got to Nashville Airport even before I did.  The Carolina band got its name from the community of Parmale, where the guys used to practice.  Humble beginnings, to be sure, as their positive attitudes and laid-back nature resembled what you'd find in a small, welcoming... read more

Disney's Monstrous Summer is Here!

By: Adam Rucker arucker

May 22 2013
Walt Disney World’s Magic Kingdom recently opened the largest expansion in its 41-year history.  The area, known as “New Fantasyland” features all new attractions, dining, shopping, and character interactions.  From the French village that is home to Belle and Beast, to the undersea world of Ariel and her friends from “The Little Mermaid,” New Fantasyland immerses Guests in the... read more

Parade of Roses: An Engagement at Chicago Midway

By: Ashley Dillon arogers

May 20 2013
Recently, we helped a Southwest Customer, Jason, propose to his girlfriend, Allison.  Jason handed out roses on the plane, and when arriving in Midway, each Passenger emerged from the jetbridge carrying a rose and a note.  A lot of work when into Jason's big proposal, and this is what he said about the process:The idea for this proposal came from a conversation I had on a flight from... read more

A Straight No Chaser Kind of Night!

By: Michelle Agnew magnew

May 16 2013
It was a beautiful night in New York City as the smooth harmony of acclaimed a cappella group, Straight No Chaser, floated through the park. New Yorkers strolling past found themselves drawn in as Atlantic Records recording artists Straight No Chaser performed live at the Southwest Porch at Bryant Park. SNC Fans and special guests packed into the intimate space of the Southwest Porch,... read more

The Travelin' Taylor Tour: Six Inflight Concerts. Six Taylor Guitars. Six Chances to Win.

By: Brooks Thomas bthomas

May 13 2013
The idea of live music inflight never ceases to excite me.  A lot of us around Southwest are passionate about music, and a show at 35,000 ft. has a knack for changing stale air into an exciting atmosphere. The idea for the Travelin' Taylor Tour was hatched months ago, when the Taylor Guitars folks popped in to Southwest Headquarters in Dallas, just to see what was going on and bounce ideas... read more

Behind the Scenes: How SWA Disinfects Our Water Systems

By: Cory Howe chowe

May 08 2013
When you think of oxygen, the first thing you might think of is taking a deep breath.  But, at Southwest Airlines, our Maintenance and Engineering Team might just think about aircraft water system disinfection first when thinking about oxygen.  We use a unique process using ozone gas to disinfect our onboard water system.  This process uses electricity to create ozone that... read more

How to Make a Monstrous Disney Scavenger Hunt

By: Adam Rucker arucker

Apr 29 2013
Our friends at the Walt Disney World Resort recently kicked off their "Monstrous Summer" event, and Southwest was there to help celebrate. If you follow us on Twitter (@SouthwestAir), you may have seen our Monstrous Disney Scavenger Hunt (or #MonstrousDSH, for short). We tweeted several Disney-related trivia questions and photos throughout the day while exploring both Magic Kingdom and Epcot... read more

The Great Tug Transition

By: Caleb Fox cfox

Apr 25 2013
As conversion continues, our Ground Support Equipment folks are working hard to convert AirTran bag tugs over to Southwest tugs, 122 currently to be exact.  Not much to that, right? Well, as we found out, this is not just about changing colors, but is an effort to save money with new systems and  fuel efficient fuel injection engines.  As you will see in this video, as equipment... read more

Watching the Rangers Play Ball

By: Laura Johnson ljohnson

Apr 24 2013
Recently we launched Rapid Rewards® Access Events which gives our Rapid Rewards Credit Cardmembers the exclusive opportunity to attend special events and take part of unique experiences.  We kicked off our 2013 events with a baseball fan’s dream trip to 2013 Spring Training. Cardmembers had the opportunity to catch a sneak peak at the Texas Rangers by redeeming their Rapid Rewards Points... read more

Out of the Old, Into the New: DAL

By: Nathan Brasher nbrasher

Apr 19 2013
“Is this really Dallas?”  Customers arriving at DAL after departing earlier in the week from the old terminal experienced “shock and awe” over the beauty and spaciousness of the beautiful new Terminal 2 at Love Field, which officially opened to the public on Tuesday.The new centralized terminal will one day boast 20 gates—11 opened on Tuesday, and a 12th is scheduled to open this summer.... read more