Video

Southwest Airlines responds to the Ice Bucket Challenge

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If you’ve been on Facebook, Twitter, or YouTube recently, you’ve probably seen countless videos of friends, family, celebrities, athletes, and even politicians participating in this phenomenon called the Ice Bucket Challenge. The Ice Bucket Challenge is a viral social media campaign, benefiting the ALS Association. The concept is simple. Pour a bucket of ice water on your... read more

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Southwest Airlines and Texas Rangers Provide a Winning Weekend

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This is a guest post by Terrance Moultrie and Holly Barksdale, parents of seven-year-old cancer survivors Trevor and Andrew, for whom Southwest Airlines and The Texas Rangers Foundation recently teamed up. Our families have experienced firsthand the pain in the world, but we’ve also experienced all the good in the world. Both of our sons, Trevor and Andrew, were diagnosed... read more

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Southwest Airlines Flight Turns Into Fashion Show

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Something special took to the skies this week on a Southwest Airlines LUV Jet.  We normally only share the runway with other airlines and airplanes, but this week, we took fashion models and a cool partnership to new heights!  In a truly unique way, we celebrated becoming “The Official Airline of the Magnificent Mile.”  To kick off the renewed partnership and The... read more

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Surprising and Delighting Customers—Even During Irregular Operations

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We know how challenging irregular operations and resulting delays can be for our Customers.  Recently, Southwest’s Ground Operations Team at Baltimore/Washington (aka “B’more”) found a creative way to help our Customers pass the time during an irregular operation by creating a little FUN competition in the concourse. Customers were invited to join in on a paper... read more

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Tapping into National Dance Day

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I have been blessed to be part of the Southwest Family since my Dad started working at the Company in 1997.  As a kid, I was really shy, yet somehow my Dad and his friends at work always figured out a way to get me to come out of my shell to sing or dance. Whether it was tap dancing in the St. Louis airport for Black History Month, flying to perform at schools and churches,... read more

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How Southwest’s Upcycling Changed a Life

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When we conceived of the idea to upcycle our used leather seats from our cabin redesign, we hoped to accomplish three things: to do something innovative, help people look at waste a little differently, and make a difference in people’s lives. The story of James Jafya illustrates how a commitment to sustainability and upcycling can make a difference.  James' story... read more

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Southwest’s International Future Isn’t Near—It’s Here!

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Southwest Airlines launches its first ever international flights on Tuesday, July 1, 2014. The first flight landed in Montego Bay, Jamaica. // Michael Nutting Yesterday marked an important milestone in Southwest Company history, as we launched inaugural international service to Caribbean destinations: Aruba, Montego Bay, and Nassau. Our international Customers at... read more

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Colbie Caillat Sings “Try” Live at 35!

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This week Grammy Award-winning, multi-platinum songstress Colbie Caillat surprised not only Southwest Airlines Customers with a Live at 35 concert, but listeners everywhere with the release of her new EP, Gypsy Heart Side A. Colbie  welcomes change and really shook things up for Southwest Customers onboard Flight #4137, Denver to Burbank, when she performed Gypsy Heart... read more

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Chicago Midway’s Blues Lounge

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Southwest Airlines is celebrating the 31st Annual Chicago Blues Festival by bringing rhythm and blues to Chicago Midway Airport!  On Tuesday, June 10, Chicago Midway transformed into the Southwest Airlines Blues Lounge to kick off the Blues Festival.  Hometown favorite, The Matthew Skoller band, took to the stage bringing the blues to Customers traveling to and from the... read more

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A Winning Spirit; A Helping Hand

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Sometimes all anyone needs is a helping hand.  This can especially be the case when traveling with children. When faced with a delay, Mother Katye Gorman, found a huge relief when given the blessing of a helping hand from Southwest Employee, Chris Roth.  Katye was traveling with her pride-and-joy, four-year-old Caelan, who is diagnosed with Hypoplastic Left Heart Syndrome... read more

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