Video

A Day in the Life of a 25 Minute Turn

May 12 2008

In this video we take you behind the scenes, to see what it takes to get our planes unloaded, stocked, cleaned, and reloaded in just under 25 minutes.  Thank you to the great crew in ABQ for your help with this video!

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Comments

wow! you may want to leave the film making to professionals and go back to work a t-point.

you should do a day in the life of a flight attendant
but these videos are great i would love to work for southwest

Instead of this commentary (insert here the name of all who want to whine), what about taking a trip on another airline who does not even TRY to turn-around quickly, since occasional human mistakes, unconrollable weather delays, and other unforseen events are apparently unexceptable to you? I, for one, will take the goal of fast service, and the fact that I see it reached regularly, over flying an airline I know by the end of the day will have wasted so much time between landings and take-offs that I am guarenteed a delay. But as I always say when I fail to understand others. "To each, their own"!

A blatant, biased, one-sided version of Southwest. Kind of like patting yourself on the back. Funny how you fail to recognize the incompetence within your operations.

Now, on the other hand, if we did a video of a day in the life of Christi doing a day in the life video, that would be some exciting stuff. Paula, for that, I would offer up my office.
Brian

Plus, Brian is very particular about filming in his office. I tried recently, but was only allowed after some sweet talk and back massaging.

Drew,
I keep telling Paula and Christi that "A Day in the Life of Blog Boy" would make for boffo box office returns but no one believes me. I'm afraid that any video image of me would bring this series to a grinding halt.
Blog Boy

rodent
I thought it was a real neat email I recived from you today about baggage limits. Ya mean I can only check 2 bags free? And I can carry one bag plus one personal item inside the plane. Gee, I could fly another airline and be charged for my two bags and they would charge me higher fares and fly me on old airplanes and not even give me nuts, though they may make me nuts

All my air travel is with Southwest. To and from NH. I pick this airline for the price and the customer friendly crew and employees. HOWEVER, I have seldom if ever, seen a 25 min. turnaround between flights. I WISH it would take that long, especially the cleaning part. I have been disgusted at the uncleanliness of my surroundings and the need to brush off my seat before I can sit. The windows are "always" smudged with someone else's fingerprints or oily face marks. The seats, seatbelts, floors and tray tables are constantly caked with food particles, stains, stickyness, etc. I've found in the past a blanket would be a nice touch from the chill. I'll "never" use one from the plane again after seeing a yound adult wipe beer from her mouth and then wipe her nose. They should never be recycled without laundered first!!! Show us a protective sealed bag!! We live in a germ invested world and should feel comfortable flying in cleaner aircrafts. The price of a ticket should more than cover these issues. This experience has happened too many times and I am sooo happy I can finally bring this problem to someone's attention. I sure do hope to see a change on my next flight. Someone's "not" doing their job!!!

SWA ground crews are like a Nascar pit crew. Everybody working together, hustling, and keeping it fun. It is awesome to watch as a Customer, peering out the windows of those 737s.