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Last year we were flying out of Orlando and my grandchild started getting chills from a bad sunburn. The flight was delayed because of weather and I went to the counter and asked if there was a way to get a blanket from the flight that had landed earlier. There were no clean blankets on that flight, but Southwest is always helpful so Emmuel (I think that was his name) went down to another gate to ask for a blanket. I think he had to go to four gates before he was successful. I meant to write a letter, but as time goes on...... Anyway, I hope somehow he learns of this. Just one more example of Southwest's dedication to service and their customers. Yeah Southwest!!

The bags fly free commercials are terrible!! Biggest ghetto junk of seen on TV!

Southwest is definitly the best Airlines out there. We love the no baggage fees and our bags get to their destination too. I fly from MHT with my four year old granddaughter a couple times a year to visit my son in PHX the customer service employees are so helpful, the flight attendents are so good with her it make the long flight more enjoyable for her and me. She just loves SouthWest airplanes she thinks their so cool and colorful.
We have friends who are SW employees and they truely love what they do and is shows in how they treat the passengers and our bags. SW well always be my first choice , hoping Portland or Bangor Maine will become a new destination. Keep up the great job, you have a loyal customer here, we love you. Thank YOU SouthWest Employees for a Great Job.

Yvette LaRochelle

I THINK THE LATEST COMMERICAL,OF THE BEER BELLIES IS A MAYJOR INSULT TO A GREAT AIR LINE.

We LUV Southwest! I too was afraid of flying but Southwest has changed most of that!
With the efficiency , humor, and timeliness, shown by the Southwest team, I feel comfortable and confident in their ability to provide a safe trip ...
(well and those drink coupons do help ......!!! )

I will not fly any other airline!!

Thank you to the "A+ Team" at Southwest!!

The SW commercials being played every 5 seconds during the NCAA tournament are horrible....just horrible. Am not biased in any way over airlines but makes me kind of not want to fly SW. Ughhh if I see that commercial one more time I might vomit.

I love your airline. I just wish you had a direct flight between West Palm Beach and Bradley International in CT. My grandkids are in CT and when I go to visit, I want to get there as quickly as I can. Out of the many different airlines, your crews are the best and they are so much fun and a pleasure to fly with. Dyw

It just annoys the *%@$! out of me to have to fly any airline other than Southwest. You are simply the best!
Will you consider adding service to Grand Junction???

Hi Southwest. I wanted to express how great an airline you are. And when I say 'you', I mean the whole Team Southwest. I've been flying Southwest since 1993, maybe not the longest compared to some others, but really appreciate the wonderful people that work for Southwest.
Now that I am considered a senior, I like the discounts that Southwest offers me. I guess there are some advantages of becoming a senior. I still work in sales and enjoy my job, so I will continue to fly Southwest for my job and my wife and I continue to fly Southwest for our nationwide vacations. Can't wait for Southwest to announce flights to either Mexico or the Carribean. Keep up the good work and always remember that a "smile is worth a million dollars". See you next week!!

Southwest Airlines is simply the best! I always feel appreciated when I fly SWA. From the ease of online booking to the simple check in, including no charge for the bags, you make flying fun. I especially appreciate how you allow fliers who need to make changes in their plans at the last minute to "bank" their ticket-less funds for later use on any future travel, rather than take away $150 of those funds and put restrictions on use of whatever is left over like other airlines do. Your service personnel are always friendly and helpful. I always fly Southwest when I have a choice.