Video

Adventure in Key West

Dec 04 2012
Sampling the local fare, scoping out museums, recommending the best hotels…and flying through the air with a 30-pound jet pack strapped to my back. Yep, it’s all in a day’s work as travel editor for Spirit.  On my recent trip to the Florida Keys and Key West, I discovered this laid-back island chain offers plenty of chances to channel your inner adventurer, whether you prefer to fly high or... read more

Music in the Sky: Name That Tune!

Nov 29 2012
This past season of Live In The Vineyard inflight performances has been my favorite yet!  In the past, we’ve had artists like SafetySuit, Mat Kearney, Green River Ordinance, and even Kris Allen perform Live at 35 concerts, surprising our Customers with a live performance at 35,000 feet in the air!This season, leading up to the Live In The Vineyard event taking... read more

Wings For Autism

Nov 16 2012
Many people take something like flying on an airplane for granted. For a person with autism, traveling can, and often does, impact both the individual as well as an entire family.  For people with autism, especially children, simply walking through the doors of an airport can set into motion a series of difficult emotions. And if entering an airport seems difficult, actually riding on a big... read more

Military Heroes Month: A Reverence that Will Not Be Forgotten

Nov 15 2012
“We want America to remember us forever,” said Bill Toledo, an original Navajo Code Talker. Mr. Toledo expressed concern that our country might one day forget the sacrifices of those who fought in World War II. After meeting eight of the original Navajo Code Talkers last week, I am certain their stories of service and honor will be remembered forever.  The Navajo Code Talkers were an elite... read more

Inside the Slide Shop

Nov 14 2012
The Maintenance & Engineering Department has many divisions, including specialized Teams responsible for maintaining certain parts of the airplane. These Teams work in what is called a "shop." Examples of this are the Engine Shop, the Coffee Shop, and today we take an in-depth look at the workings of the Slide Shop.The six Employees in the Slide shop, all AMTs-, Aircruiser- and Goodrich-... read more

Dish Trip Visits Cardmembers at Chicago's Sprout

Nov 13 2012
In just under 90 minutes, the most recent Rapid Rewards Cardmember Dinner with Southwest, Chase and Visa Signature sold out. The attractive offer — one extended to cardmembers only, via email — invited food and wine lovers alike to the enchanting, 50-seat space of Chicago’s Sprout for a one-of-a-kind dining experience packed with individuals from across the state and even the country.... read more

Wings of Hope

Nov 09 2012
Emerging from her chrysalis on October 20th, a monarch inspired me to come to her aid. I have been raising and releasing monarchs for forty years and knew this one wouldn’t be able to fly with temperatures below 55 degrees, nor would there be any flowers with enough nectar to fuel her on her migration. Southwest Airlines responded positively to my unusual request by offering to fly both my... read more

Southwest's Can-Do Attitude Provides More Than 11,000 Meals Worldwide

Nov 08 2012
Recently, we hosted a CAN-tastic contest to raise awareness and encourage volunteerism during National Disaster Preparedness Month.  With the recent impact to Employees and Customers with Hurricane Sandy, we know just how important it is to be prepared in the face of disaster. We are proud to announce that more than 600 Employees in 34 cities collected and donated 13,734 pounds of food,... read more

Live at 35: Casey Abrams

Nov 02 2012
The Live In The Vineyard Live at 35 concert series surprised Customers onboard Flight #459, from DEN to MKE, with a concert by American Idol finalist Casey Abrams.   Casey performed two of his songs, Stuck in London and Get Out, to a sold out crowd at 35,000 feet.  One Customer was overheard saying, “This is why I love Southwest!”  Just like that Customer, Casey has always... read more

Gary Kelly Transforms into the Mad Hatter for Halloween 2012!

Oct 31 2012
It’s one of the best kept secrets at Southwest—what will Gary and Team dress up as for Halloween?  Lips have been sealed tight and the anticipation has been building, and it’s finally time for his grand reveal! Here’s a hint… Gary’s character: “Have I gone mad?” Alice Kingsley: “I'm afraid so. You're entirely bonkers. But I'll tell you a secret. All the best people are.” ... read more